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Hurry hurry and place your orders....

I placed an order for some Rockwood charcoal last week from FireCraft.  Received an email the next day stating they were out of stock and it would be a couple weeks before they were back in stock.  After receiving another email stating the in-stock date was pushed back, I wrote to complain.

Well it turns out FireCraft will no longer be carrying Rockwood charcoal.  They are receiving their last shipment later this week, and once it is gone, it is gone.  

So either place your orders and take advantage of the free shipping, or we need to find an Ace hardware store.
Large BGE - Thanks Knob Creek

Louisville, KY
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Comments

  • DoubleEggerDoubleEgger Posts: 11,992
    I always wondered how a small business could send you 100# of Rockwood with "free shipping". 
  • masomaso Posts: 240
    @stlcharcoal say it ain't so! Ace for me I suppose or drive a few hours to visit CGS. 
    Large BGE in Moore, OK
  • From what I have been told Rockwood might be setting up an online retail store and we could then order directly from them.  I can't confirm this unless @stlcharcoal wants to chime in.  
    Large BGE - Thanks Knob Creek

    Louisville, KY
  • masomaso Posts: 240
    Interesting. Might as well! Free shipping with code eggheadforum perhaps?!

    i did just check and CGS is out too. Conspiracy!
    Large BGE in Moore, OK
  • The question now is... how many bags do we need to purchase to get free shipping - if thats an option.   =)
    Large BGE - Thanks Knob Creek

    Louisville, KY
  • The question now is... how many bags do we need to purchase to get free shipping - if thats an option.   =)

    Shipping is never "free".  Even if we make is say "free", believe me, you're still paying for it.  Right now it looks like it may be "free" on multiples of 3.......but it's going to be more like "included" than "free" if you get my drift.  Sorry, our company buying power lies in TL and LTL freight prices, not parcel (or not *yet* at least.)
  • I think you need to stop back in Louisville, head over to UPS headquarters, have some talks and get a deal done.  I mean I will even provide a grill for some food and a table for you all (but you must provide the charcoal.). lol.
    Large BGE - Thanks Knob Creek

    Louisville, KY
  • I'll chime in with a first-person account of the Ace Hardware option. I ordered four bags last month at a small Ace store. I was dubious going in, but it couldn't have been easier. As long as you have the SKU number (you can search this site for it), I don't think it matters who waits on you. It's almost foolproof. I was told I can just phone next time to place the order. My order arrived in three days. So take it from a skeptic, it's a viable option.

    Rob

    Columbus, Ohio

  • WolfpackWolfpack Posts: 2,650
    So guess my firecraft order that was back ordered until the 19th isn't going to happen. 

    Just poured the last last of my charcoal in the egg last night. 

    Hope this gets resolved soon. 
    Greensboro, NC
  • Wolfpack said:
    So guess my firecraft order that was back ordered until the 19th isn't going to happen. 

    Just poured the last last of my charcoal in the egg last night. 

    Hope this gets resolved soon. 
    Sounds like the resolution is go elsewhere
    Jason NW GA- home of carpet and Mexican restaurants
    LBGE, MM, BS (Blackstone and the other kind)
    One sorry Labrador

    My chili did not suck. 
  • @Wolfpack - from my understanding they are getting a large shipment in this week and all orders are going to be fulfilled. 
    Large BGE - Thanks Knob Creek

    Louisville, KY
  • Sea2SkiSea2Ski Posts: 2,656
    Well this stinks.  Firecraft is 15 mins from my house and it was the one way my in-laws felt like they were contributing to my cooking hobby - by picking up the charcoal in person.
    What a bummer to hear.
    --------------------------------------------------
    Burning lump in Downingtown, PA or diesel in Cape May, NJ.
    ....just look for the smoke!
    Large and MiniMax
    --------------------------------------------------
  • bgebrentbgebrent Posts: 16,507
    Sea2Ski said:
    Well this stinks.  Firecraft is 15 mins from my house and it was the one way my in-laws felt like they were contributing to my cooking hobby - by picking up the charcoal in person.
    What a bummer to hear.
    Send me frozen fish and I'll send you Rockwood...please?
    Sandy Springs & Dawsonville Ga
  • lousubcaplousubcap Posts: 16,779
    Just ordered a six-pack.  
    Louisville;  L & S BGEs, PBC, Lang 36; Burnin' wood in the neighbourhood. # 38 for the win.  Life is too short for light/lite beer.  
  • bgebrentbgebrent Posts: 16,507
    lousubcap said:
    Just ordered a six-pack.  
    Woodford Double Oaked doesn't come that way Cap.  ;)
    Sandy Springs & Dawsonville Ga
  • lousubcaplousubcap Posts: 16,779
    Ya know-with the way RW is going price-wise the gap is definitely closing.  But I am enjoying some DO this evening.  Very perceptive.  
    Louisville;  L & S BGEs, PBC, Lang 36; Burnin' wood in the neighbourhood. # 38 for the win.  Life is too short for light/lite beer.  
  • Sea2SkiSea2Ski Posts: 2,656
    bgebrent said:
    Sea2Ski said:
    Well this stinks.  Firecraft is 15 mins from my house and it was the one way my in-laws felt like they were contributing to my cooking hobby - by picking up the charcoal in person.
    What a bummer to hear.
    Send me frozen fish and I'll send you Rockwood...please?
    I'll tell you @bgeBrent, this was the worst year for us in the last 12.  I think I have 1 package of flounder left and that is it. Just horrible....
    Blue claw crabs were off the chart though. We caught (and ate) bunches of those!
    --------------------------------------------------
    Burning lump in Downingtown, PA or diesel in Cape May, NJ.
    ....just look for the smoke!
    Large and MiniMax
    --------------------------------------------------
  • jeffwitjeffwit Posts: 1,152
    Out of curiosity, what is the price for a bag of Rockwood at Ace in your area? I bought some the other day, and was surprised that it was $27.99 for the bag. Seems like it's gone up quite a bit. I'm in NE GA.
    Jefferson, GA
    XL BGE, MM, Things to flip meat over and stuff
    Wife, 3 kids, 4 dogs, five cats. One overworked vacuum cleaner.
  • I found a local Ace that didn't come up on Rockwoods website, they can turn a shipment around in almost 24 hours and the pricing for me was $24.99.  They said their warehouse had 278 bags.
    Large BGE - Thanks Knob Creek

    Louisville, KY
  • NPHuskerFLNPHuskerFL Posts: 16,941
    edited September 2017
    jeffwit said:
     surprised that it was $27.99 for the bag. Seems like it's gone up quite a bit. I'm in NE GA.
    Whatever the market shall bear. 
    It doesn't mean they buy it for more or less from Rockwood than another retail location. They've made a business decision selling at that price they're getting their desired profit margin.  
    Buying in larger volume may come with some price perks. I think that's reasonable. 



    LBGE 2013 & MM 2014
    Die Hard HUSKER & BRONCO FAN
    Flying Low & Slow in "Da Burg" FL
  • DoubleEggerDoubleEgger Posts: 11,992
    edited September 2017
    jeffwit said:
    Out of curiosity, what is the price for a bag of Rockwood at Ace in your area? I bought some the other day, and was surprised that it was $27.99 for the bag. Seems like it's gone up quite a bit. I'm in NE GA.
    That's high for Atl/ North Georgia. The most expensive I've seen in $25.99. Most places are $24.99 and some are $22.99. I've bought from probably 10 Aces. 

    Edit: I can't remember the last time I paid full price for a bag. Get an ACE rewards card. $5off $25 coupons are regular. 
  • blind99blind99 Posts: 4,218
    what SKU are people using at Ace? I stopped in yesterday and gave them a SKU from a fairly recent thread and they didn't have it in their system. 
    Chicago, IL - Large and Small BGE - Weber Gasser and Kettle
  • jeffwitjeffwit Posts: 1,152
    jeffwit said:
     surprised that it was $27.99 for the bag. Seems like it's gone up quite a bit. I'm in NE GA.
    Whatever the market shall bear. 
    It doesn't mean they buy it for more or less from Rockwood than another retail location. They've made a business decision selling at that price they're getting their desired profit margin.  
    Buying in larger volume may come with some price perks. I think that's reasonable. 




    I agree. I think this particular store may be phasing out Rockwood. They had 20# bags of B and B (I think) for $19.99, and the Ace employee there was pushing that one.
    Jefferson, GA
    XL BGE, MM, Things to flip meat over and stuff
    Wife, 3 kids, 4 dogs, five cats. One overworked vacuum cleaner.
  • lousubcaplousubcap Posts: 16,779
    @The_Canuck -PM sent inquiring about your Ace store find.  
    Louisville;  L & S BGEs, PBC, Lang 36; Burnin' wood in the neighbourhood. # 38 for the win.  Life is too short for light/lite beer.  
  • saluki2007saluki2007 Posts: 3,797
    @stlcharcoal  I recall reading a few months back about Rockwood smoking chunks.  Will these be available through ACE or your website?
    Large and Small BGE
    Morton, IL

  • CashfanCashfan Posts: 354
    I placed an order from firecraft this weekend and got the back order notice. Went to my small town Ace on Monday  not expecting much. They will have it in Wednesday. It was no problem at all for then to get it in. A little more expensive than what I've been paying, but more convenient for sure. Thanks @stlcharcoal for getting to MN!

    I canceled my order with firecraft, no hassles from them, with a prompt confirmation email. Still a good company. 
  • Rte1985Rte1985 Posts: 304
    Ordered six which should stretch me out a little ways
  • @stlcharcoal  I recall reading a few months back about Rockwood smoking chunks.  Will these be available through ACE or your website?
    Not yet......only in St. Louis retail stores and Southern Indiana Butcher Supply (north of Evansville, IN.)  The boxes are going to be too tight to put anything else in, and more boxes and products at the fulfillment place means more $$$$.  Trying to keep it simple.  Come on over an visit me, get loaded up!


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