Hurry hurry and place your orders....

The_Canuck

I placed an order for some Rockwood charcoal last week from FireCraft.  Received an email the next day stating they were out of stock and it would be a couple weeks before they were back in stock.  After receiving another email stating the in-stock date was pushed back, I wrote to complain.

Well it turns out FireCraft will no longer be carrying Rockwood charcoal.  They are receiving their last shipment later this week, and once it is gone, it is gone.  

So either place your orders and take advantage of the free shipping, or we need to find an Ace hardware store.

DoubleEgger

I always wondered how a small business could send you 100# of Rockwood with "free shipping". 

maso

@stlcharcoal say it ain't so! Ace for me I suppose or drive a few hours to visit CGS. 

The_Canuck

From what I have been told Rockwood might be setting up an online retail store and we could then order directly from them.  I can't confirm this unless @stlcharcoal wants to chime in.  

maso

Interesting. Might as well! Free shipping with code eggheadforum perhaps?!

i did just check and CGS is out too. Conspiracy!

stlcharcoal

It's true.  I was waiting for them to break the news as it was their change up, not ours.  They were a great company to work with and we never had any reason to have our own online sales portal--they did such a great job on it.  All good things must come to an end I guess.  :(

We're going to have an online store on our website soon, which Firecraft's website will redirect to.  I'm not sure when it will be finished, but we already have the boxes being produced and the company picked out for fulfillment.  Just waiting for all the IT stuff to get worked out.

The_Canuck

The question now is... how many bags do we need to purchase to get free shipping - if thats an option.  

stlcharcoal

The_Canuck said:

The question now is... how many bags do we need to purchase to get free shipping - if thats an option.  

Shipping is never "free".  Even if we make is say "free", believe me, you're still paying for it.  Right now it looks like it may be "free" on multiples of 3.......but it's going to be more like "included" than "free" if you get my drift.  Sorry, our company buying power lies in TL and LTL freight prices, not parcel (or not *yet* at least.)

The_Canuck

I think you need to stop back in Louisville, head over to UPS headquarters, have some talks and get a deal done.  I mean I will even provide a grill for some food and a table for you all (but you must provide the charcoal.). lol.

Wolfie51sb

I'll chime in with a first-person account of the Ace Hardware option. I ordered four bags last month at a small Ace store. I was dubious going in, but it couldn't have been easier. As long as you have the SKU number (you can search this site for it), I don't think it matters who waits on you. It's almost foolproof. I was told I can just phone next time to place the order. My order arrived in three days. So take it from a skeptic, it's a viable option.

Wolfpack

So guess my firecraft order that was back ordered until the 19th isn't going to happen. 

Just poured the last last of my charcoal in the egg last night. 

Hope this gets resolved soon. 

theyolksonyou

Wolfpack said:

So guess my firecraft order that was back ordered until the 19th isn't going to happen. 

Just poured the last last of my charcoal in the egg last night. 

Hope this gets resolved soon. 

Sounds like the resolution is go elsewhere

The_Canuck

@Wolfpack - from my understanding they are getting a large shipment in this week and all orders are going to be fulfilled. 

Sea2Ski

Well this stinks.  Firecraft is 15 mins from my house and it was the one way my in-laws felt like they were contributing to my cooking hobby - by picking up the charcoal in person.
What a bummer to hear.

bgebrent

Sea2Ski said:

Well this stinks.  Firecraft is 15 mins from my house and it was the one way my in-laws felt like they were contributing to my cooking hobby - by picking up the charcoal in person.
What a bummer to hear.

Send me frozen fish and I'll send you Rockwood...please?

lousubcap

Just ordered a six-pack.  

bgebrent

lousubcap said:

Just ordered a six-pack.  

Woodford Double Oaked doesn't come that way Cap. 

lousubcap

Ya know-with the way RW is going price-wise the gap is definitely closing.  But I am enjoying some DO this evening.  Very perceptive.  

Sea2Ski

bgebrent said:

Sea2Ski said:

Well this stinks.  Firecraft is 15 mins from my house and it was the one way my in-laws felt like they were contributing to my cooking hobby - by picking up the charcoal in person.
What a bummer to hear.

Send me frozen fish and I'll send you Rockwood...please?

I'll tell you @bgeBrent, this was the worst year for us in the last 12.  I think I have 1 package of flounder left and that is it. Just horrible....
Blue claw crabs were off the chart though. We caught (and ate) bunches of those!

jeffwit

Out of curiosity, what is the price for a bag of Rockwood at Ace in your area? I bought some the other day, and was surprised that it was $27.99 for the bag. Seems like it's gone up quite a bit. I'm in NE GA.

The_Canuck

I found a local Ace that didn't come up on Rockwoods website, they can turn a shipment around in almost 24 hours and the pricing for me was $24.99.  They said their warehouse had 278 bags.

NPHuskerFL

jeffwit said:

 surprised that it was $27.99 for the bag. Seems like it's gone up quite a bit. I'm in NE GA.

Whatever the market shall bear. 
It doesn't mean they buy it for more or less from Rockwood than another retail location. They've made a business decision selling at that price they're getting their desired profit margin.  
Buying in larger volume may come with some price perks. I think that's reasonable. 

DoubleEgger

jeffwit said:

Out of curiosity, what is the price for a bag of Rockwood at Ace in your area? I bought some the other day, and was surprised that it was $27.99 for the bag. Seems like it's gone up quite a bit. I'm in NE GA.

That's high for Atl/ North Georgia. The most expensive I've seen in $25.99. Most places are $24.99 and some are $22.99. I've bought from probably 10 Aces. 

Edit: I can't remember the last time I paid full price for a bag. Get an ACE rewards card. $5off $25 coupons are regular. 

blind99

what SKU are people using at Ace? I stopped in yesterday and gave them a SKU from a fairly recent thread and they didn't have it in their system. 

jeffwit

NPHuskerFL said:

jeffwit said:

 surprised that it was $27.99 for the bag. Seems like it's gone up quite a bit. I'm in NE GA.

Whatever the market shall bear. 
It doesn't mean they buy it for more or less from Rockwood than another retail location. They've made a business decision selling at that price they're getting their desired profit margin.  
Buying in larger volume may come with some price perks. I think that's reasonable. 

I agree. I think this particular store may be phasing out Rockwood. They had 20# bags of B and B (I think) for $19.99, and the Ace employee there was pushing that one.

stlcharcoal

Ace corporate buys from us.....same price no matter where it's going (except in STL where we sell/deliver direct to the stores.)  All stores buy it from the warehouses.  Ace corporate sets the MSRP, but it's ultimately up to the stores where they price it.  Ace corporate, nor us, have any control over that.  It's up to them to set their margins in order to keep the lights on.  

The Ace stores on our listed website are the ones that have been consistently ordering & selling for several months......therefore, we can safely assume it's on the stocked and on the shelf--always a good idea to call first.  ANY Ace Hardware in the US (except for the ones in CA, HI, AZ, NV, and parts of UT & NM), can order it using SKU 8400772.  It's stocked everywhere else, available, and ready to ship.  The store owner has to access it through AceNet (store access), NOT acehardware.com for consumers.  In two months, it will be available nationwide and on acehardware.com.

******IF BUYING FROM ACE********  Sign up for the rewards!!!!  In the past two weeks I have received a $7 off $20, and a $5 off $15 coupon.  The coupons keep coming even if you only buy a few things from there sporadically.  It's a really good program.

lousubcap

@The_Canuck -PM sent inquiring about your Ace store find.  

saluki2007

@stlcharcoal  I recall reading a few months back about Rockwood smoking chunks.  Will these be available through ACE or your website?

Cashfan

I placed an order from firecraft this weekend and got the back order notice. Went to my small town Ace on Monday  not expecting much. They will have it in Wednesday. It was no problem at all for then to get it in. A little more expensive than what I've been paying, but more convenient for sure. Thanks @stlcharcoal for getting to MN!

I canceled my order with firecraft, no hassles from them, with a prompt confirmation email. Still a good company. 

Rte1985

Ordered six which should stretch me out a little ways

stlcharcoal

saluki2007 said:

@stlcharcoal  I recall reading a few months back about Rockwood smoking chunks.  Will these be available through ACE or your website?

Not yet......only in St. Louis retail stores and Southern Indiana Butcher Supply (north of Evansville, IN.)  The boxes are going to be too tight to put anything else in, and more boxes and products at the fulfillment place means more $$$$.  Trying to keep it simple.  Come on over an visit me, get loaded up!