Cracked Base and Flaked Dome

EggDan

Bummer... however, this is another example of why the Lifetime Ceramics Warranty is great.  I have reached out to my Dealer and am awaiting approval.  This is a 3 year old XL BGE and my Dome is flaking and the Base is cracked. I have already gone through a charcoal grate, a plate setter, and a firebox.  I actively inspect the Egg and today was the first time that I noticed a crack.

Does anyone have a recommendation on how to most efficiently take the XL Base out of the Nest?  It seems really wedged down in there. Thanks! 

kl8ton

One thing i find is that the rubber pads on the nest "stick" to the egg.  Pop each one loose, one at a time before attempting.

EggDan

@kl8ton good call... I will give that a try

RRP

Trust me I'm a do it myself kind of guy, BUT with your record of bum pieces and parts if I were you I would seriously consider demanding my dealer come get that POS and not return it until all the warranty pieces were replaced! And I'd even suggest strongly that he get in touch with Bruce at BGE HQ and get them to throw in a new model band! To my way of thinking you bought a lemon! SQUAWK now or forever regret it! 

GregW

                   


This probably won't help get the egg out of a nest......but it's great for a table.

https://www.amazon.com/gp/product/B002ECFFJ8/ref=oh_aui_search_detailpage?ie=UTF8&psc=1

VB_egger

The dome flaking would annoy me for sure.

As far as the cracks I feel like it's what each owner is willing to accept before they make the claim. Both my base and box have been cracked for over a year. Everything still works ok. I'll wait until I'm ready to fuss about it.   

RRP

VB_egger said:

The dome flaking would annoy me for sure.

As far as the cracks I feel like it's what each owner is willing to accept before they make the claim. Both my base and box have been cracked for over a year. Everything still works ok. I'll wait until I'm ready to fuss about it.   

LOL - I hear you and I guess my years here have given me a different experience and tolerance level than you. Hang in there, buddy! 

EggDan

@RRP I agree with you. I failed to mention that when I installed one of your Rutlands I broke a clinch stud, which I've since replaced.  

It doesn't hurt to ask about the band...i'm really piecing this thing together. 

EggDan

Good news, BGE came through and replaced my Dome and Base.  After a spatchcock chicken and some burgers, the ceramics are already starting to darken.  I am even trying to use the cracked Base as a Flower pot.  

Thank goodness for the Warranty!