Firecraft Rockwood Delays?

THEBuckeye

I ordered 5 bags of Rockwood on 9/29. 

Checking the order status today, 10/7, says my order is being processed in the warehouse. 

Anyone else waiting and is this typical? 

dgordon2nc

I placed an order the week before last and had it here 3 days later

Legume

Why don't you just call them and ask?

Action_Hank

Raise some hell

THEBuckeye

Legume said:

Why don't you just call them and ask?

We're in  communication. 

MaskedMarvel

Jeez - last order for me from them was five bags and they sent it two day fedex lol....

nolaegghead

Oh, the humanity.

THEBuckeye

Started already, @nolaegghead?

THEBuckeye

They are now shipping two day and discounted the order 10%. Stand-up service, for sure. 

From Firecraft:

the delay was due to lack of  inventory. We sell the charcoal you order so fast that the incoming shipment did not get in our warehouse before we ran out. This is due to us ordering such large quantities at a time. It is very rare that we run out of Rockwood.

Again I sincerely apologize for any inconvenience this has caused and please let me know if you need anything at all.

Andy

Action_Hank

Sounds like you really stuck it to them

HeavyG

THEBuckeye said:

Started already, @nolaegghead?

Stretching/warmup before the big game is always important.