Welcome to the EGGhead Forum - a great place to visit and packed with tips and EGGspert advice! You can also join the conversation and get more information and amazing kamado recipes by following Big Green Egg to Experience our World of Flavor™ at:
Want to see how the EGG is made? Click to Watch
Facebook | Twitter | Instagram | Pinterest | Youtube | Vimeo
Share your photos by tagging us and using the hashtag #BigGreenEgg.
Share your photos by tagging us and using the hashtag #BigGreenEgg.
Want to see how the EGG is made? Click to Watch
Kinda OT- Great service from my local dealer
Sonny3
Posts: 455
I have had my XL for about a year. Recently while cleaning it out I found a HUGE crack in the firebox. Took a pic with my cell phone and about a week ago I stopped by my dealer. He had me email the pic to him from my cell phone and said he would take care of it. A few minutes ago the dealer called and said my new firebox was in and I could pick it up anytime.
To my way of thinking that is why you buy from a dealer, the warranty is surely worth its weight in gold.

To my way of thinking that is why you buy from a dealer, the warranty is surely worth its weight in gold.

Titusville, Fl. and just bought XL and Med BGE. "Every Day is A Bonus" in my world, and my job is to choke the life out of them. Cancer Sucks.
Comments
-
Don't forget that you can keep using the cracked one. I have the same issue and my firebox(new one) is still on the shelf nearly a year later. The crack on my old one has not worsened.
Categories
- All Categories
- 184K EggHead Forum
- 16.1K Forum List
- 461 EGGtoberfest
- 1.9K Forum Feedback
- 10.5K Off Topic
- 2.4K EGG Table Forum
- 1 Rules & Disclaimer
- 9.2K Cookbook
- 15 Valentines Day
- 118 Holiday Recipes
- 348 Appetizers
- 521 Baking
- 2.5K Beef
- 90 Desserts
- 167 Lamb
- 2.4K Pork
- 1.5K Poultry
- 33 Salads and Dressings
- 322 Sauces, Rubs, Marinades
- 548 Seafood
- 175 Sides
- 122 Soups, Stews, Chilis
- 40 Vegetarian
- 103 Vegetables
- 315 Health
- 293 Weight Loss Forum
