OT: RTIC Soft Cooler Owners Enter

Killit_and_Grillit

Pinkfacemark said:

Does anyone have the 40?  I was looking at getting a 30 or the 40.  Is the 40 that much bulkier?

I just got back from the lake with my 30. I got 2 large Gatorades, 6 bottles of water, a 12 pack of beer, and a 10lb bag of ice and didn't struggle to keep it zipped. 

It it still has waters, a Gatorade, and about 8 beers and the ice is rocking. I didn't chill it ahead of time and everything was convenience store cold. I left it in the garage for a test run so we will see how long it stays cold. 

Killit_and_Grillit

theyolksonyou said:

I have so much to say about zipper lube, but I'll refrain.....until tomorrow. 

Also, that lube says for external use only. 

Lesson learned. Read directions. 

DoubleEgger

Photo Egg said:

Raymont said:

Tina has learned that Visitor 82632883 shall not be messed with! 
  

F ("forget") the warranty. The RTIC softcoolers kick butt. You won't regret it. You will regret it if you buy the Yeti. 

I own 3 yeti hard shell coolers and a soft pack RTIC. I regret buying the Yeti's.. I could have bought another egg with what I would have saved.

I already have one of the soft coolers. Really like it, but their warranty is lame.
I probably just made their Sh*t list with my chat.lol

All of the warranty talk reminds me of this gem. 

https://m.youtube.com/watch?v=mEB7WbTTlu4

HeavyG

McStew said:

@HeavyG if you run out of zipper lube just use wax it works better

I used to use crayons when my kids were little. Now my kids aren't little and I have no crayons.

I hear coloring is all the rage with some adults these days. Maybe I'll go buy some crayons and do some coloring and lube my zippers.

theyolksonyou

So, can we get back to zipper wax?

Killit_and_Grillit

30 hours after I loaded it up everything is still cold but it's mostly water with a couple of cubes still floating. Beer is still "blue Rockies" cold. It will easily be cold in the morning. 

Jeremiah

@DoubleEgger great movie clip. 

Mayberry

Multiple questions answered and personal opinions here.  I have had a SoftPak30 for a few months.   It's high quality and has held ice indoors for 50 hours.   Haven't done a hard test outdoors yet, but it's a fine product and does the job.  It seems like it will last.  

Mine had a horrible strong chemical smell upon arrival, too.  I cleaned with warm water and dish soap, set it outside opened for the day and then put an open box of baking soda inside it and closed it up.   After a few days, it got much better.    Will still have some odor after opening it up after a few weeks, though...  Just nowhere near as bad as when it was new.  

That being said, I agree with the warranty and customer service issues.  They delayed shipping dates 3 times on me, and it was 3-4 months from the date I ordered until I received the cooler.   Along the way, I had multiple chat conversations with Rtic customer service.  They never apologized, gave an explanation....nothing.  It was deal with it, or cancel your order. They also kept saying it would ship within 7 days, and after that 7 days, my ship date was delayed and they said another 7 days....over and over and over.  The complete lack of customer service and poor warranty makes me just hope nothing ever happens.   I seriously doubt I would receive any support at all.  I don't think they will be in business in 2-3 years, personally.    They will sell off to a larger company, or their poor service will drive them in the ground when other coolers naturally get cheaper due to competition.  They are a great value, relatively speaking, and a very good product.  But, if you buy from companies b/c of the warranty support/customer service they provide, look elsewhere.  I love my softpak cooler, and I don't think I would ever spend $350 for a soft cooler from Yeti.   My decision would be to deal with this poor company and have an awesome cooler, or do without completely.  In the end, it's a soft cooler.   If it holds ice for the day, it's done its job.