Welcome to the EGGhead Forum - a great place to visit and packed with tips and EGGspert advice! You can also join the conversation and get more information and amazing kamado recipes by following Big Green Egg to Experience our World of Flavor™ at:
Facebook  |  Twitter  |  Instagram  |  Pinterest  |  Youtube  |  Vimeo
Share your photos by tagging us and using the hashtag #BigGreenEgg.

Want to see how the EGG is made? Click to Watch

Thanks Bruce....

dougcrann
dougcrann Posts: 1,129
in Off Topic
Had to go to town today. On the way out ran into the FedEx guy...not only did Bruce send me a band/spring kit he included a gasket. When I got to the eye doctor I sent him an email thanking him. I also asked if BGE sold a "bolt kit" for the XL. Our older XL has several of those funky bolts that will not tighten as well as one of the hinge bolts is worn funny. I asked my previous dealer about it, was told that none hardware kit is available.  Bruce is sending me a hardware kit. 
· Share on FacebookShare on Twitter

Comments

  • slovelad
    slovelad Posts: 1,742
    What's a Bruce and where can I get one? Lol jk gotta love great service!
    · Share on FacebookShare on Twitter
  • apinion
    apinion Posts: 470
    Class act, Bruce.

    Louisianian by birth, Louisianian by death. Austinite for now...
    · Share on FacebookShare on Twitter
  • stompbox
    stompbox Posts: 729
    edited June 2016

    I honestly think I am about ready for one of those.  Mine is about 2 years old and I can't get this thing to seal.  This weekend when running the stoker, every time the fan run you could sit and watch all of the smoke billow out of the side of the egg...... NONE of it going through the DW.  Unreal.

    PM me how one gets in touch with mr bruce.


    Edit: Not only that, but I was never give the plastic piece that holds the band together when you take it apart. :(

    · Share on FacebookShare on Twitter

Categories