Broken Plate Setter and Fire Ring? Will this be covered under warranty do you think?

XLBalco

MO_Eggin

Fire ring should be covered under warranty without issue.  The plate setter depends on age - 3 year warranty coverage.

SmokeyPitt

The plate setter (conveggtor...cringe) is covered for 3 years.   Fire ring has a lifetime warranty so you are definitely covered there. 

http://biggreenegg.com/warranty/

chadpsualum

Any context on how that happened?  Did they crack during a cook or did you drop it?  If the latter I would guess that it wouldn't be covered.

dougcrann

Ring yup plate setter? 

XLBalco

plate setter i got when  i bought the egg about 5-6 yrs ago...  i'll shoot the dealer an email for a new fire ring 

thanks for the info

Eggcelsior

A broken plate setter is always excellent rationalization for getting an Adjustable Rig. I, uh, know a guy that went that route.

XLBalco

ha!  i am trying to justifying to myself why i need the adjustable rig based on the cooks i do.... i am already rationalizing the 36"BS

Jstroke

Rational is not a word that can be used with any seriousness on this forum. even my wife knows when I start with---"Well, I have been thinking........" 

Jeepster47

How about a cast iron plate setter?  More expensive than ceramic one, but should last a lifetime.  Several places sell them ... here's one place (with a 10% off code that ends today) that sells them: http://smokeware.com/collections/grill-accessories/products/plate-setter?variant=1173130543

PS ... the smoke stain down in the break of your plate documents that it wasn't dropped and broken, but that it developed a heat crack that slowly spread across the width.  Now if it was just less than three years old.

Carolina Q

Why should a CI PS last forever? It's CI. CI cracks with too much heat and can break if dropped. I have a Dutch oven and two CI grids to prove it (the heat part anyway, never dripped one).

westernbbq

I had same issues and both were replaced.  Both were less than 3 yrs old tho!