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BBQ Guru, DigiQ Dx2 not working

Legedouj
Legedouj Posts: 32
in EggHead Forum
  I've had it for one year and have used it with no issues. Now when I turn it on I only get the three dashes (---) for PIT / FOOD temp. I have replaced the probes with new ones and get the same problem. Anyone have similar issues?
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Comments

  • Carolina Q
    Carolina Q Posts: 14,831
    Are you plugging the probe wires into the unit before connecting it to power? No idea what happens if you try to power up first, I just remember the instructions saying not to.

    I hate it when I go to the kitchen for food and all I find are ingredients!                                                                                                                                                                                                                           

    Michael 
    Central Connecticut 

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  • Legedouj
    Legedouj Posts: 32
    Well I have tried both ways. Would think that could damage it?
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  • bud812
    bud812 Posts: 1,869
    Make sure that your probes are pushed in all the way.

    Not to get technical, but according to chemistry alcohol is a solution...

    Large & Small BGE

    Stockton Ca.

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  • HondaHawk
    HondaHawk Posts: 98
    Reminds me...I have thr wifi one. Fan doesn't work. I'm not very handy but any ideas why?
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  • fishindoc
    fishindoc Posts: 212
    Mine did that and I called BBQ Guru support. I had to send it in as some of the models had issues with buttons sticking. They fixed it, recalibrated it and sent it back to me. Give them a call, they are very helpful
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  • Talprince
    Talprince Posts: 2
    I had a similar problem with mine - sent an email to customer service, and after a brief correspondence determined that the circuit board had somehow blown. They asked me to send it in, they tested it, and replaced the board and sent it back. All under warranty, and they turned it around quickly. Great service.
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  • EggSmokeVa
    EggSmokeVa Posts: 378
    Not the same issue but my fan just stopped working yesterday 
    Large BGE
    36" BlackStone
    Backwoods G2 Party
    Yard full of other stuff to cook on

    RVA -> Chesapeake Va
    Professional Drinker & Home Cook
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  • pescadorzih
    pescadorzih Posts: 926
    EggSmokeVa said:
    Not the same issue but my fan just stopped working yesterday 
    Check the wires at the fan. Mine had broke at the solder joint. Resoldered it and applied a dab of silicone over the joint to help eliminate the wires from flexing at the solder joint.
    SE PA
    XL, Lg, Mini max and OKJ offset
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  • Jeepster47
    Jeepster47 Posts: 3,827
    +1 on @pescadorzih suggestion.  I opened up the blower on my Bubba guru when it was new to add some silicone as a strain relief ... no problems with it so far.

    Washington, IL  >  Queen Creek, AZ ... Two large eggs and an adopted Mini Max

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