OT. Sonos Problems

Phatchris

All of a sudden my Sonos won't play anything from my computer library, iPhone works fine... Any ideas from the tech Savy eggers appreciated.

johnnyp

Try deleting the library, then re-adding it.  

dstearn

Phatchris said:

All of a sudden my Sonos won't play anything from my computer library, iPhone works fine... Any ideas from the tech Savy eggers appreciated.

Are you using iTunes? What OS? Mac or Windows? One other question, are your tracks on your PC or are they in the cloud?

robnybbq

johnnyp said:

Try deleting the library, then re-adding it.  

Try this

Phatchris

Thanks... Mac, iTunes... They worked fine and all of a sudden an error occurs... Will try and delete the library and re add.

dstearn

I have the same set up. As you are probably aware, Sonos will only stream off your iTunes computer library if the tracks are available off line. Also your Mac needs to be on as well. I recently joined the Sonos Beta program for version 6.1 that works with Apple Music. Now I can store all my iTunes tracks in the cloud and stream them via Sonos without the need for offline storage on my Mac or having to leave the computer on. 

4Runner

Me too @dstearn.   Works great!

Phatchris

I am virtually computer illiterate, but the music is all on the hard drive not in the cloud , and the computer is on and the sonos app open... Will also have to try and figure out the beta program.

Dondgc

@Phatchris
I don't use Apple Music, but if you do here is how to add the service to your desktop sonos app:

How to join the beta program:

1. Open the Sonos app
2. Tap “Settings” then “Advanced Settings”
3. Tap “Beta Program”
4. Tap “Join the Beta Program”
5. Update your Sonos system*
6. Add Apple Music from the “Add Music Services” menu

*“Update Now” prompt may take up to 15 minutes to appear. Tap “Online Updates” in the Settings menu to update immediately.

dstearn

Phatchris said:

I am virtually computer illiterate, but the music is all on the hard drive not in the cloud , and the computer is on and the sonos app open... Will also have to try and figure out the beta program.

Manage music library settings in the Sonos app.
or just call Sonos support

Phatchris

So I deleted then re-added my library and that didn't work.... But I joined Beta and it's working ... So thanks everyone 

4Runner

Sounds like a good move.