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BGE Pizza Stone Cracked.....

XLBalco
XLBalco Posts: 607
in EggHead Forum

went out tonight to prep for the morning's cook and I saw what i thought was a slight crack in my stone.. I picked it up and it wasn't so slight... not even sure how it happened other than it being cold out and I keep it outside.  am I SOL or will a dealer work with me on it?image

image

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Comments

  • DMW
    DMW Posts: 13,833
    3 year warranty on the stone I think.
    They/Them
    Morgantown, PA

    XL BGE - S BGE - KJ Jr - HB Legacy - BS Pizza Oven - 30" Firepit - King Kooker Fryer -  PR72T - WSJ - BS 17" Griddle - XXL BGE  - BS SS36" Griddle - 2 Burner Gasser - Pellet Smoker
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  • CajunEggHead
    CajunEggHead Posts: 189
    If you can't get any satisfaction and before you buy another stone try JB weld and see if that works
     
     1 Large Big Green Egg
     1 Weber Kettle
     1 Weber Weber Smokey Mountain 18"
     1 Long Horn Off Set
     1 Bradley Smoker
     1 Weber Silver Gasser
     1 Weber Smokey Joe Small
     1 Orange Thermapen
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  • BYS1981
    BYS1981 Posts: 2,533
    I think @dmw is right, 3 year warranty on the stone, platesetter, etc.
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  • Firemanyz
    Firemanyz Posts: 907
    @xlbalco the above comments are right, if you bought the stone at an egg dealer it has a three year warenty. Just take some pictures of it and go in and they can file a claim on your behalf. My stone was less than a year old when they replaced it due to a large crack. I went in showed them pics and the next week it was there. My wife was unaware I had taken care of the replacement and she called and asked when was I going to do it. I told her it was already done. Her reply was great when you asked me to put it inside the egg the other day it broke into two pieces. So now I have a xl stone and two xl half stones.
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