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New Mini Max Handles installed.
XL, Mini Max, and a 22" Blackstone in Cincinnati, Ohio
Comments
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I just ordered 2 Mini nests and the order was sent to the distributor yesterday from Ace. What do i need to look for to see if it has the new handles. I have a nest on my Mini-Max, and it was in the first in Texas so it will have the old style handle (no trouble that i can see).Salado TX & 30A FL: Egg Family: 3 Large and a very well used Mini, added a Mini Max when they came out (I'm good for now). Plus a couple Pit Boss Pellet Smokers.
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Also got mine and swapped them out a couple weeks back. They do appear to be of better quality. Just a few more hoops to jump through here in Canada in order to obtain warranty. @Mickey I would still get in touch with them and get your new handles on their way
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@Mickey from a previous post. "PSA Minimax"
The_Buffalo Posts: 229June 5 edited June 6The handles and hardware were changed very early in production, so you may have one of the few first generation handles -- your dealer can look with you to see or you can also check by unscrewing the handles.
If the handles and screws match those in the image on right (see image below), then you have first generation handles, and BGE will be happy to send you an upgrade at no cost.
Please email us and request the upgrade at
Customer-Support@BigGreenEgg.com, with "handle upgrade" in subject line.Be sure to provide your name, address, date purchased, name and location of authorized dealer.
Thank you.
updated picture
I emailed for them, next day received conformation of shipment. Mothership is doing right by this one for sure.
2 Xl's, MM and Forno Bello
Pizza Oven in Bergen County, NJ -
kdink said:@Mickey from a previous post. "PSA Minimax"
The_Buffalo Posts: 229June 5 edited June 6The handles and hardware were changed very early in production, so you may have one of the few first generation handles -- your dealer can look with you to see or you can also check by unscrewing the handles.
If the handles and screws match those in the image on right (see image below), then you have first generation handles, and BGE will be happy to send you an upgrade at no cost.
Please email us and request the upgrade at
Customer-Support@BigGreenEgg.com, with "handle upgrade" in subject line.Be sure to provide your name, address, date purchased, name and location of authorized dealer.
Thank you.
updated picture
I emailed for them, next day received conformation of shipment. Mothership is doing right by this one for sure.Salado TX & 30A FL: Egg Family: 3 Large and a very well used Mini, added a Mini Max when they came out (I'm good for now). Plus a couple Pit Boss Pellet Smokers. -
@Mickey... please do replace your handles on the Mini-Max nest. The problem with the old design is that you could be in deep trouble, with little warning, if they fail. The new design looks much more robust.
Washington, IL > Queen Creek, AZ ... Two large eggs and an adopted Mini Max
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Guys is this for both the Mini and Mini-Max Nest with handles?Salado TX & 30A FL: Egg Family: 3 Large and a very well used Mini, added a Mini Max when they came out (I'm good for now). Plus a couple Pit Boss Pellet Smokers.
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I've only seen the mini nest here the past few months so I'd have to assume that they have the new handles on them.
LBGE #19 from North GA Eggfest, 2014
Stockbridge, GA - just south of Atlanta where we are covered up in Zombies! #TheWalkingDead films practically next door!
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mine broke about 1 month and 1/2 ago and the replacements are the same old style (just checked). just sent the mothership an emailNorthern New Jersey
XL - Woo2, AR L (2) - Woo, PS Woo MM (2) - Woo MINI
Check out https://www.grillingwithpapaj.com for some fun and more Grilling with Papa (incase you haven't gotten enough of me)
Also, check out my YouTube Page
https://www.youtube.com/c/grillingwithpapaj
Follow me on Facebook
https://www.facebook.com/GrillingPapaJ/ -
Without taking your handles apart, you can tell if you have the old setup. The old screws had an allen wrench head on them and are smaller in circumference. The newer screws have a larger hexagonal head for sockets. Hope this helps.
Cheers!
Steve
XL, Mini Max, and a 22" Blackstone in Cincinnati, Ohio -
Just got my mm beginning of April and it has the old style recalled handles ... email sent for replacement as well.Parker, Colorado
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And it only took 2 yrs for them to address itLBGE 2013 & MM 2014Die Hard HUSKER & BRONCO FANFlying Low & Slow in "Da Burg" FL
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Recived my replacemt Mini-Max handles from Egg today.
Salado TX & 30A FL: Egg Family: 3 Large and a very well used Mini, added a Mini Max when they came out (I'm good for now). Plus a couple Pit Boss Pellet Smokers. -
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NPHuskerFL said:And it only took 2 yrs for them to address it
However, if you want to argue that they should of had a good engineer designing the part in the first place, then I'll readily agree with you.
Washington, IL > Queen Creek, AZ ... Two large eggs and an adopted Mini Max
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I got my replacement handles as well but havent installed yet.Austin, Tx
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I'm still waiting for mine, no emails or updates but I'll try to be patient and give it more time. My mm doesn't get moved much so not huge.Parker, Colorado
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@rockymountaineggster ... you have to contact BGE. If you've already sent an e-mail and not received your handles or a reply, then call Bruce directly. My first e-mail slipped in a crack, so it took a phone call to uncover it. Then the handles came within a week.
Washington, IL > Queen Creek, AZ ... Two large eggs and an adopted Mini Max
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Thanks @Jeepster47 I did send them an email on the 24th but I guess I'll give Bruce a call too. Glad he took care of you after the phone call.Parker, Colorado
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So I sent bruce a quick email last night as it was too late to call to check on mine. Woke up to an email with an order confirmation and email back from Bruce. Got to love bge customer service. Mine should be on their way shortly as well
Parker, Colorado -
@Jeepster47 Yes. Referencing the design/engineering. That's what R&D and beta testing are for. I sent an email on the 24th with no response as of yet. And to be clear many folks that aren't engineers saw this problem back when the first one's were released on the market. I had one of the first MM in the area. A fellow egghead hooked me up with a solid fix. That said at least they are correcting it now. I wasn't trying to get into a pissing contest.
Edit: okay. Well maybe I was.
LBGE 2013 & MM 2014Die Hard HUSKER & BRONCO FANFlying Low & Slow in "Da Burg" FL -
Thanks for the email contact info and images Emailed yesterday and response today and then confirmation of shipment. Now that is customer service.
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Jeepster47 said:
...and then get word out to us...
NPHuskerFL said:I sent an email on the 24th with no response as of yet.
It's hard for one to imagine something more urgent or rising to the level of action above than a defective part responsible for keeping a bowl of fire from dumping down your frontside and/or smashing/burning your legs/feet when it comes to rest (yet pretty much nothing surprises me anymore). -
Who is carrying around a lit Mini Max? Just kidding.
I think the Mini Max ended up weighing more than they anticipated.Steve
XL, Mini Max, and a 22" Blackstone in Cincinnati, Ohio -
Just spoke to MS & my emails were lost in translation. I'm good with that. It happens. BGE customer service is still top notch.LBGE 2013 & MM 2014Die Hard HUSKER & BRONCO FANFlying Low & Slow in "Da Burg" FL
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@Hotch and I both recived ours Monday.
Just took a second to install. Now I have clean handles on the MM and matches the Mini.
Salado TX & 30A FL: Egg Family: 3 Large and a very well used Mini, added a Mini Max when they came out (I'm good for now). Plus a couple Pit Boss Pellet Smokers. -
Yes sir mine are done
Large BGE, MiniMAX BGE, 2 Mini BGE's, R&V Fryer, 36" Blackstone Griddle, Camp Chef Dual Burner 40K BTU StoveBGE ChimineaProsper, TX -
LBGE 2013 & MM 2014Die Hard HUSKER & BRONCO FANFlying Low & Slow in "Da Burg" FL
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NPHuskerFL said:
Large BGE, MiniMAX BGE, 2 Mini BGE's, R&V Fryer, 36" Blackstone Griddle, Camp Chef Dual Burner 40K BTU StoveBGE ChimineaProsper, TX -
Hotch said:NPHuskerFL said:Salado TX & 30A FL: Egg Family: 3 Large and a very well used Mini, added a Mini Max when they came out (I'm good for now). Plus a couple Pit Boss Pellet Smokers.
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