We just purchased the BGE. It is everything we hoped and more. I was orginally looking to replace my gass grill, when we ran across the BGE. I am glad we did. My wife is excited at the possibilities. I used it for the first time today and was impressed with the easy start up, not to mention the wonderful results. Clearly, this is a better way to cook. The service we received from our dealer, Ernie, in Bad Axe, MI. was excellent. It is nice to see a quality product sold by someone dedicated to excellent service!