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Pinholes in the ceramic - should I be concerned?

howmeisterg
howmeisterg Posts: 143
edited November -0001 in EggHead Forum
Hi all - finally after lurking for months, I picked up my first BGE, an XL. I'm psyched.

I now feel like one of the gang and look forward to firing it up tomorrow. My dealer was great and even threw in a few eggcessories and a bag of lump for no charge.

One question - As I was admiring it in its nest, I noticed many pinholes in the dome. The glaze obviously did not fill them - a bit of the white ceramic is visible where the pinhole is. Is this normal, or should I ask BGE to replace as a quality flaw. I am concerned mainly about moisure getting in to those holes, and freeze-thaw eventually causing a problem.

I does not appear as if any of these holes go through the entire thickness of the dome, but I don't know how deep they go.

Any eggsperience you can share with this would be appreciated! I am sure I am not the only one.

Thanks all!

Comments

  • howmeisterg,

    Hard to say but it doesn't sound right. You are going to need to learn to post pics anyway so why not take a few and put them up. It won't affect your cooking at all but you deserve to get what you paid for.
    Welcome.

    Steve

    Steve 

    Caledon, ON

     

  • Many pinholes in the exterior surface of the egg dome, with white ceramic visible? Commenting that "it does not appear" pinholes are deep enough to penetrate thru dome leads one to believe these must be some deep pinholes. Post a few pics please. This should be of interest to other eggers. Very odd, but manufacturing defects are possible in any product....And you should recall the lifetime warranty your dealer described to you - you should rest assured your issue is warranted.

    While you are sure you are not the only one with this issue, who knows, you might in fact be the only one :whistle: :ermm: . Does look like you are getting the egg lingo down though!!!

    One quicky, going back and looking at your previous posts, and your negative review of Dizzy Dust, how did you cook those wings that had no flavor? Just curious. I am sure you will find the egg provides the flavor you are looking for, even with that Dizzy Dust. Just odd that you posted a review of a rub on the BGE forum prior to having an egg to cook the wings on. Just MHO.

    Anyway, thanks for considering above, and looking forward to your pics! Once the defective dome replaced, you will LOVE your egg!!!

    Take care,

    Dave
  • I will figure out how to post some pictures tonight and do so.

    Thanks for researching me BTW -

    About the wings and dizzy dust - I had used a co-workers Egg to cook them (he did all the cooking, I supplied the prepared wings). He is the one that got me into the egg, so here I am!
  • BigA
    BigA Posts: 1,157
    yes it does sound a wierd, i would warranty it. they are pretty spendy to have a flaw in it from the get go.
  • I need to clarify. Although I found several pinholes, there are many more "dimples" that appear as white specks in the photos. Both the pinholes and the dimples appear to be voids in the glaze. When I shine a flashlight into the pinholes, I see white ceramic.

    The bottom of my XL has them as well, but not as many as in the dome.

    Here are some pictures of the dome. Not the best quality since they were were taken in low light, and I tried to avoid using a flash, so there is some blur. You should be able to tell the difference between the white specks and the light reflection from the outside light.

    I apologize if the images are too b-egg - I would appreciate advice on "just right" sizing if anyone has eggsperience with that.

    The following 2 show what appears to be voids in the glaze on the top of the dome. They look like white dimples.
    IMG_0041.jpg

    IMG_0036.jpg

    This is an overall picture of the dome where the white specks can be seens pretty clearly. Yes I know the big one is for the thermo.
    IMG_0031.jpg


    This is a picture of a few of the pinholes - center of the picture and then southeast of that one. The big one is the thermo hole. The pinholes look "double" because of the camera shake.
    IMG_0043.jpg

    This one was taken with a flash and more detail is shown on the pinhole from the center of the previous pic. Some flash reflection in this one, but the pinhole (and thermo hole) can be seen clearly.
    IMG_0038.jpg


    Thanks for your help!
  • Sorry friend,

    Your post about deep pinholes in you dome, combined with your earlier posts, just leaves me with a "hmmmm" feeling. So, rather than making this more than it needs to be, let me make this offer....

    You provide clear pics of the deep pinholes that affect your dome as you have posted, and I will immediately provide a $50 donation to our local food bank for Thanksgiving, a receipt that I will post. However, my gut is you are a Troll.

    Prove me wrong and the poor of Tarrant County benefit.

    And if you dont know how to post a picture, send it to bbqkingorkeller@verizon.net and I will post for you. Holding my breath.....
  • Oh Dude - I am insulted. I am not a troll. I just spent over a grand on my egg setup today and am asking for advice.

    However, $50 for charity is a worthwhile offer for me to take the effort to get out my tripod and provide a clear pic or two.

    Stay tuned...
  • FlaPoolman
    FlaPoolman Posts: 11,677
    Looks like a defect to me. If the dealer assembled it I'm surprised he let it go out the door. I would start with the dealer but in the mean time it wont affect your cooks
  • Basscat
    Basscat Posts: 803
    Though I hesitate to speak for "the board", I think I can say that folks are a little edgy about trolls lately, as there have been some issues. But obviously your pics are legit, and please don't take a negative opinion because of the skepticism.
    That said, your warranty is good, and there are some BGE people that watch this board, so if you have troubles, I'm sure it will be taken care of. I have had a part replaced under warranty, and it was no problem. Enjoy your Egg!
  • I understand that people are edgy and I am a newcomer here. I am OK with that.

    I will call my dealer tomorrow based on your suggestions. I just hope they don't make me lug it back into my van and bring it back - hopefully they'll offer to pick it up!

    Here are the clearer pics I promised. This is a Canon 40D DSLR mounted on a tripod, but it is nighttime, so this is the best I can do without daylight.

    IMG_0004.jpg

    IMG_0007.jpg

    IMG_0009.jpg

    IMG_0012.jpg

    IMG_0014.jpg

    IMG_0015.jpg
  • Confused at best. This egg looks like it has been drug behind a car for delivery!!! And what is that that appears to be a 1/16 inch hole into and possibly thru the egg....very weird. Why do some of the pics look like an egg that has been sitting outside for the last year???

    However, my word is good, and still not feeling the love. So, doubling down.....

    I will double my original $50 food bank offer to $100 for some information or statement from your dealer that this represents a manufacturers defect. I have assumed that you did not buy some off the floor demo or used egg that has been kicked around for a few years, but that you were provided a factory fresh egg, in the box, that you unpacked, looked at, and assembled. Your dealer should be your first course of resolution, but again, the condition of this egg is weird.....

    Ready to send check to Tarrant County Food Bank tomorrow. Look forward to your response. And BTW, if what you propose is factual, my next post would be to BGE that begins with WTF!!!!

    Feed the poor....

    Afterthought.... Why do some of the pics show spotty brown staining on chimney interior. Just asking. My egg, when delivered was crystal white (tan) on interior......my now $100 challenge says this is a used egg......
  • I think many of your comments about the look of the egg can be addressed with the strange lighting conditions - no flash and very little light because it is night.

    That large hole you see is for the thermo, which I have not yet installed. I have yet to calibrate it, as recommended.

    Yes, there appears to be be some rough areas on this egg. I assume you are referring to the picture of the dome rim.

    As far as the inside of the chimney - it does appear to have a few darker areas - can't speculate on this.

    This is a new egg. The dealer ordered it special, assembled it for me, I then took it home. The firebox and ring had factory packaging. Can't speak for what happened to it prior to it arriving at my dealer, but the fact that it is completely white and just plain new looking inside, and the pieces had factory packaging, makes be believe it is, in fact, new.

    It has the new firebox design, slit firebox so it hasn't been kicking around for a few years. Date on my assembly insructions is 1/21/2010.

    I really don't believe this is a used egg, but I'm not sure I can prove that, except for my faith in the company and in my dealer - they had no XLs in stock.

    We'll see what the dealer says.

    So why all the tenacity and skepticism on your part? Just curious. Seems to go above and beyond your belief that I am a "troll."
  • This Egg shouldn't have made it out of Mexico! It should have failed inspection. Looks the holes are so defined that even the process of the heat and paint application could not even seal the holes. Send the pics in to head office, they will take care of it.
  • stike
    stike Posts: 15,597
    there's no freeze thaw concern, it's cosmetic. that said, you may want to find out if they'll do anything for you, since it is a 'defect' of sorts.

    the glaze itself is eventually going to craze (spiderweb of cracks). that allows water in if it's uncovered. being uncovered and absorbing water won't hurt the egg, and freeze thaw won't be a problem. the ceramic is much different than the old red earthenware stuff that was susceptible to freeze/thaw
    ed egli avea del cul fatto trombetta -Dante
  • stike
    stike Posts: 15,597
    give the guy a frigging break. that's nothing unusual. i have seen the same thing before.

    if the glaze has entrained air (a 'bubble" to make it simple for you), and that bubble pops, it will leave a pinhole like that.

    can we please stop accusing every new member of being a troll/ you people couldn't spot tweev when he was hiding in plain sight. now, suddenly anyone with something modestly unusual in their post is suspect.

    c'mon.

    i'll donate my time at the food pantry in my town if i don't have to read another of your posts making this guy jump though hoops so you can get yer ya-yas

    yeesh.
    ed egli avea del cul fatto trombetta -Dante
  • stike
    stike Posts: 15,597
    Go check your own egg, you'll find voids. It is a non-issue. See pics of my own small BGE, below.

    Your $100 will be much-appreciated by your food bank this time of year.

    Glaze_Voids.jpg
    ed egli avea del cul fatto trombetta -Dante
  • stike
    stike Posts: 15,597
    there is no paint on an egg
    ed egli avea del cul fatto trombetta -Dante
  • With your clarification, and looking again, what really threw me off was your original reference to pinholes, and what I thought you were calling a pinhole being a side shot of the therm hole, and a defect of that magnitude making it past any level of QA/CQ during manufacturing and packaging. The other marks appear surficial, but still (I would think) excessive. Still looks like it has been knocked around a bit though, as one would assume it has been through no heating and cooling cycles (post manufacturing) that would have instigated the finish imperfections popping, as some appear to have.

    Sorry, as an engineer, maybe I trust my eyes more than I do other folks, and even my eyes can be wrong. Post the response of your dealer (interested) - but my guess is if they did not have any XL's, he might have let you have a model that has been kicking around on his floor anticipating a defacto as-is of sort of sale, although I am not even sure how that would justify the number of blemishes, unless you have some rough customers! And if dome out of box, I agree with earlier post that this might should not have made it past internal QC.

    And, as a man of my word my contribution of $100 to the Tarrant County Food Bank will be completed today :P .

    Great grilling!!!!

    Now, searching forum recipes for something in a humble pie, maybe one with pork and shallots :whistle::whistle: !! :ermm: :silly:
  • Thanks Dave,

    As a fellow Engineer I understand where you are coming from.

    I sent a message to BGE with the pictures, and I will speak with my dealer later today as well and I will post the response.

    I looked at the egg this AM, and in bright sunlight it is much less noticable. It would be difficult to photograph because the surface is reflecting light like crazy.

    I did also notice in the bright sunlight that there is some noticeable crazing, and I understand it is normal - but I haven't even cooked on it yet, wonder if that means anything or am I being an overly analytical/crazy?
  • stike
    stike Posts: 15,597
    if you look at the glaze, the shine turns and continues into the pinhole. that finish was fired with the pinhole in place (it was there before firing).

    if it popped off afterward, and was physical/mechanical damage, it would be a different looking thing altogether, like an inverted cone. some defects like that have been posted here before, when the glaze popped off after use

    he also was clear that his photo included the thermo hole, and that that wasn't what he was talking about

    sorry to be so blunt, but 'blunt' seemed to be the order of the day the way you jumped on this poor guy
    ed egli avea del cul fatto trombetta -Dante
  • stike
    stike Posts: 15,597
    if you are worried about performance, it is not an issue. if it is a cosmetic issue for you, it will be interesting to see what BGE says.

    at any rate, sounds like you and lfgenergy have kissed and made up
    ed egli avea del cul fatto trombetta -Dante
  • I have to say, I for one, and ashamed and embarrased for how some new posters are treated, here sometimes.
    The doubt and wrath that some feel they need to inflict, for what ever reason makes me sick.
    I say Welcome, howmeisterg! It WILL get better!!!
  • LDD
    LDD Posts: 1,225
    Ricklesss wrote:
    I have to say, I for one, and ashamed and embarrased for how some new posters are treated, here sometimes.
    The doubt and wrath that some feel they need to inflict, for what ever reason makes me sick.
    I say Welcome, howmeisterg! It WILL get better!!!

    agreed!
    context is important :)
  • LDD,

    I was nice in the first place but I have always thought that this site is intimidating for people to post on in the first place. Nobody needs to be slammed for honest questions.

    Steve

    Steve 

    Caledon, ON

     

  • Dondgc
    Dondgc Posts: 709
    Ricklesss wrote:
    I have to say, I for one, and ashamed and embarrased for how some new posters are treated, here sometimes.
    The doubt and wrath that some feel they need to inflict, for what ever reason makes me sick.
    I say Welcome, howmeisterg! It WILL get better!!!

    Also agreed.
    New Orleans LA
  • LDD
    LDD Posts: 1,225
    Little Steven wrote:
    LDD,

    I was nice in the first place but I have always thought that this site is intimidating for people to post on in the first place. Nobody needs to be slammed for honest questions.

    Steve

    agreed... it can be intimidating...I guess in the end he got some valuable information...
    context is important :)