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Thanks ThermoWorks

Mickey
Mickey Posts: 19,780
edited November -0001 in EggHead Forum
Noticed my battery cover on my Thermapen was missing.
Called ThermoWorks and 2 days later one showed up. Not a cent charged ;)
Real good customer service, and the Thermapen is not half bad :)
Salado TX & 30A  FL: Egg Family: 3 Large and a very well used Mini, added a Mini Max when they came out (I'm good for now). Just given another Mini to add to the herd. 

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Comments

  • skihorn
    skihorn Posts: 600
    Impressive!

    Freddie
    League City, TX
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  • mollyshark
    mollyshark Posts: 1,519
    They are a great group. Really.

    mShark
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  • Mickey
    Mickey Posts: 19,780
    Molly I did not want to to bother you on this minor deal. Sure worked fast...
    Salado TX & 30A  FL: Egg Family: 3 Large and a very well used Mini, added a Mini Max when they came out (I'm good for now). Just given another Mini to add to the herd. 

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  • WhackMaster719
    WhackMaster719 Posts: 307
    Is the Thermopen the same as the BGE one they sell in the stores?
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  • Mickey
    Mickey Posts: 19,780
    WhackMaster719 the answer is NO NO NO....
    Contact our mollyshark and she will fix you up.
    I have bought 3 from her and so has the majority on the forum.
    Salado TX & 30A  FL: Egg Family: 3 Large and a very well used Mini, added a Mini Max when they came out (I'm good for now). Just given another Mini to add to the herd. 

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  • WhackMaster719
    WhackMaster719 Posts: 307
    Thanks for the info.

    MollyShark, are you out there? Can you "hook up" a newbie with the latest high tech gadgetry?
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  • Mickey
    Mickey Posts: 19,780
    Send her an email. Nice lady.....
    Salado TX & 30A  FL: Egg Family: 3 Large and a very well used Mini, added a Mini Max when they came out (I'm good for now). Just given another Mini to add to the herd. 

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  • Bacchus
    Bacchus Posts: 6,019
    Mine is starting to take a little longer to "climb" to the reading. I have dropped it twice. Wonder how kindly they would treat me on a refurb/repair job....
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  • Mickey
    Mickey Posts: 19,780
    When I got mine I wrote down the temps for all different items I would do with magic marker on the flat areas.
    After about the 5th time using all the magic ink became a large unreadable magic blob all over the exterior. Looks like crap, but works well.
    Salado TX & 30A  FL: Egg Family: 3 Large and a very well used Mini, added a Mini Max when they came out (I'm good for now). Just given another Mini to add to the herd. 

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  • Grandpas Grub
    Grandpas Grub Posts: 14,226
     
    Call Amber at Thermoworks and explain the problem, she will take good care of you.

    They are open until 5pm MST. M-F. and have a toll free number.

    I have seen/heard of these being fixed for free and some as low as $15.

    They often have refurbished units from 30% to 50% off.

    GG
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