Welcome to the EGGhead Forum - a great place to visit and packed with tips and EGGspert advice! You can also join the conversation and get more information and amazing kamado recipes by following Big Green Egg to Experience our World of Flavor™ at:
Facebook  |  Twitter  |  Instagram  |  Pinterest  |  Youtube  |  Vimeo
Share your photos by tagging us and using the hashtag #BigGreenEgg.

Want to see how the EGG is made? Click to Watch

Good Guys at Maverick Industries

Go Bucks!
Go Bucks! Posts: 53
edited November -0001 in EggHead Forum
Just recieved a Maverick ET-73 the other day and while setting up discovered the lock mechanism on the remote transmitter broken. It built into th edoor you need to open to turn unit on. I emailed help@maverick and Elizabeth from Maverick responded and is happy to send me a new door/lock! No questions asked just whats you address!
Great service with a great product.

Keeps me wanting to keep coming back.
· Share on FacebookShare on Twitter

Comments

  • Spring Chicken
    Spring Chicken Posts: 10,255
    I know what you mean about "Good Guys."

    Happy to be an Egghead, so BGE is one.

    Got a BBQ Guru, so they're one.

    Just called Peerless/Delta faucet to tell them the 10-year old kitchen faucet is dripping so they are sending me a part which I can easily replace. So they're one.

    Even my old Zippo lighter from back in another life is guaranteed as long as I live. So Zippo is one although it isn't likely they will need to act on it.

    I can probably come up with a couple'a more but not many more. When it comes to customer service many companies 'talk it but don't walk it.'

    Spring "The Customer Isn't Necessarily ALWAYS The Customer" Chicken
    Spring Texas USA
    · Share on FacebookShare on Twitter
  • DrZaius
    DrZaius Posts: 1,481
    Don't forget Craftsman. Any store, Any time, for any reason. No questions
    This is the greatest signature EVAR!
    · Share on FacebookShare on Twitter

Categories