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Greatest Wife

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Tony S.
Tony S. Posts: 114
edited November -1 in EggHead Forum
I came home last night and my wife had purchases me a Large Egg for my birthday.

I opened the box with excitment ... pull the pieces out and looked at them all. The problem was that there were a lot of pieces missing .... fire grate, grill, themometer, bands, handle, damper ... you get the idea ..

Called the store today, and they were surprised ... After several hours, they figured out that BGE has started shipping the stuff differently. They said the rest of the stuff would not be here till Friday. Very dissapointing ...

Kinda think that BGE or someone really dropped the ball... I was thinking that the company sold this to my wife, and they did not even know what they were selling ...

It does not look good for BGE or the retailer ...

Anyway, will just have to wait ....

:(
Manitoba, Canada Large BGE
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Comments

  • PhilsGrill
    PhilsGrill Posts: 2,256
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    All that comes in a seperate box anyway and they should have known this.
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  • Crimsongator
    Crimsongator Posts: 5,797
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    distributer should comminucate with dealer. Probably BGE is last on the list, honestly
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  • DrZaius
    DrZaius Posts: 1,481
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    Both of my eggs came in three boxes each. Sorry to hear your misfortune. Please make sure you file a report with the mothership about the dealer not having sufficient knowledge. I am sure they monitor this somewhat. Good Luck and don't let this discourage you in any way.
    This is the greatest signature EVAR!
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  • Little Steven
    Little Steven Posts: 28,817
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    Worf,

    You are a lucky guy. Couple of days will pass quick. I suggest that you read through all the newbie questions for the last while and you should be good to cook on Friday.

    Steve

    Steve 

    Caledon, ON

     

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  • Grandpas Grub
    Grandpas Grub Posts: 14,226
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    Something sounds odd. If the dealer only had 1 egg in stock to sell then possibly they didn't get, couldn't find, and or didn't know to give those parts to your wife.

    I have a hard time thinking that BGE or the Distributor sent an egg without those parts being included to the dealer.

    With that in mind, call the dealer and ask them to check their stock area. If they had more than one egg to sell tell them (ask them) for the parts and they can get the missing parts for the next egg they sell or even for a floor sample.

    Also, if the dealer has a display egg and you are ok with a floor egg, take that instead of the boxed parts you got.

    Sorry you are having to wait.

    GG
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  • Tony S.
    Tony S. Posts: 114
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    I did call them and spoke to them. According to what I was told, they opened all of the other eggs they have and none of them have those parts. I asked those exact questions, and they told me that they have no parts.

    BGE did not send them the parts. They were surprised that they did not get the parts, and blamed BGE for the mistake. Told them that they now ship differently.

    I will be dropping a line to BGE Canada to inform them of the situation.
    Manitoba, Canada Large BGE
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  • Little Steven
    Little Steven Posts: 28,817
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    Worf,

    I didn't realise you were in Canada. What are you missing exactly? Large egg?

    Steve

    Steve 

    Caledon, ON

     

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  • Little Steven
    Little Steven Posts: 28,817
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    Worf,

    If you got my e-mail, reply to steveanelson@hotmail.com
    If you didn't, I have two new larges at my shop in Brampton and I can lend you the parts you are missing.

    Steve

    Steve 

    Caledon, ON

     

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  • Grandpas Grub
    Grandpas Grub Posts: 14,226
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    That is a mighty nice gesture there Steve. My hat is off to you.

    Kent
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  • Little Steven
    Little Steven Posts: 28,817
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    Kent,

    Thanks but I think most of us would do the same given the circumstances. I don't need any of the stuff for a couple of weeks.

    Steve

    Steve 

    Caledon, ON

     

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  • Grandpas Grub
    Grandpas Grub Posts: 14,226
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    I would agree most of probably would, but the fact is your the one who did. :)

    Kent
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  • Little Steven
    Little Steven Posts: 28,817
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    Kent,

    All I know is the guy is in Canada. He might be 3000 miles away.

    Steve

    Steve 

    Caledon, ON

     

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  • Tony S.
    Tony S. Posts: 114
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    I am just outside of Winnipeg.

    Steve ... thanks so much for the offer. It is so nice to see that there are such nice people out there.

    Much appreciated.

    Tony
    Manitoba, Canada Large BGE
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  • Little Steven
    Little Steven Posts: 28,817
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    Worf,

    Bit of a trip eh?

    Steve

    Steve 

    Caledon, ON

     

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  • Tony S.
    Tony S. Posts: 114
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    Yeah, just a little ... am just so anxious to give the Egg a go ... have read so much and researched .... wanna cook!!!

    Sure am hoping that I can notice a difference in taste form the propane bbq ..

    For the price, wife says it had better be out of this world ...
    Manitoba, Canada Large BGE
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  • Panhandle Smoker
    Panhandle Smoker Posts: 3,018
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    You won't have any problems in that department. Welcome aboard. :)
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  • BenCour
    BenCour Posts: 62
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    I feel your pain ;) Same thing happened to me last friday, except that the missing box was at the dealer. I had to drive one hour during rush hour to get it. Welcome aboard !

    BenCour
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  • Little Steven
    Little Steven Posts: 28,817
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    Worf,

    I'll guarantee your first cook will convince you. Let the heavy smoke clear before you put the stuff on and you will not believe the difference. As you know "Canadians don't lie" (Gordon Pincent)

    Steve

    Steve 

    Caledon, ON

     

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  • Little Steven
    Little Steven Posts: 28,817
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    BenCour,

    Did you see my response to your first post from today?

    Steve

    Steve 

    Caledon, ON

     

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  • BenCour
    BenCour Posts: 62
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    Yes thank you, a little bit earlier in that thread, I had the same discussion with dmewhort. I'm putting the feet before my next cook for sure. I Thanks for the advice.

    BenCour
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  • Ripnem
    Ripnem Posts: 5,511
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    What a great wife. Mine got our large this last Christmas. If I were you I'd get her a small for any good reason you can come up with.
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  • Tony S.
    Tony S. Posts: 114
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    That is funny. I think that with the Egg now and my propance BBQ, that is the end of the line for the cookers.

    She just told me a few minutes ago that I will probably use the propane grill way more than the Egg.

    I sure hope that she is wrong. ;)
    Manitoba, Canada Large BGE
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  • Doug in Eggmonton
    Doug in Eggmonton Posts: 1,999
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    We had arranged people to take my gasser before the egg even got here I had so much faith. Glad to see it wasn't misplaced.

    Good luck getting your parts.

    Doug
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  • Tony S.
    Tony S. Posts: 114
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    So glad to hear all of this. Am looking forward to the first cook on Saturday.
    Manitoba, Canada Large BGE
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  • Ripnem
    Ripnem Posts: 5,511
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    Put this on the calandar (with your wife) "you won't want to put anything on the gasser after a few cooks on the Egg". The gasser will either store grill tools or go away. Another Egg is only a matter of time.
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  • Tony S.
    Tony S. Posts: 114
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    I will. Am not looking for a foolproof ribs recipie for the maiden voyage of the Egg. Any suggestions ... Am having the inlaws over and want to impress.
    Manitoba, Canada Large BGE
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  • RGBHV
    RGBHV Posts: 1,318
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    Although my wife didn't get me an egg, she did get me a custom made cover for my egg at Christmas.

    Maybe I should get her to talk to your wife and then she'll buy me an egg too!

    Michael
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  • hornhonk
    hornhonk Posts: 3,841
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    For my first cook I watched Fred Bernados' video on cooking burgers on the BGE. Google him. The burgers were the best I've ever had in my life..and my wife agreed! They will knock your socks off!
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  • Big'un
    Big'un Posts: 5,909
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    For what's worth, when the gear does get there, it will have worth the wait. I haven't had a chance to read the responses yet, but I'm guessing you'll find a pretty loyal following; there IS a reason for that. Welcome to the fold!!!
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  • Pork Butt Mike
    Pork Butt Mike Posts: 2,584
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    Worf sorry about your bad news, but in the long run it will be worth the wait. Take your time putting it together and if your not sure of something don't be scared to ask, thats what we are here for to help and enjoy. Good Luck and Happy Egging.
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