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Password

Unknown
Unknown
edited November -0001 in Forum Feedback
Hi,

I think my username is smowrer. It should be associated with email address steve.mowrer@comcast.net. When I try and reset my password it says that it sent a new one to the email address but I never see it. I've looked in the spam folder on my email client but the email isn't there either.
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Comments

  • WMK
    WMK Posts: 1,747
    steve,

    Your account is not yet confirmed which indicates some kind of issue getting email to you. Getting a new password is the main reason why this is important.

    We have many members at comcast; so, I don't think that there is an issue with comcast.

    Sometimes spam emails are not even delivered, you might try checking your spam filter settings and adding eggheadforum.com to your "whitelist".

    I'll trigger another confirmation email for your account. Let me know if you receive it.
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  • Unknown
    Unknown
    Still don't see any email from the Forum using either my Outlook express or the webmail client for Comcast.
    Interesting problem.
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