Rockwood Thank You

You had me excited there for a minute, until I saw $39.95/bag. That doesn’t seem like free shipping. 

Shipping is never "Free", it's just worked into the price.  We used to have it separate and priced accordingly from your zone (distance from St Louis), but Amazon pretty much ruined that.  It's kind of difficult to explain, but in order to keep the metric up on their website we had to artificially "raise" our price on other sales channels......only way to do that without truly raising the price was to work the shipping in and call it "free" to appease the Amazon bots.

The price used to be a lot better until UPS and Fedex joined forces to lowered the max weight from 70# to 50#.....now the additional handling fee kicks in on anything above 50# (which is why the 3-bag box used to be such a better deal than the 2-bag.)  That BS killed the 3-bag box for 2 months until they saw how much revenue we both lost and cut us a discount on that stupid fee.  

Either way, glad you're happy!! 

Ace offers curbside delivery. Not sure how that works, but I would imagine you could drive up, pop the trunk and they would put the bag(s) in, close the trunk and you're gone. Not UPS's door-to-door, but not 40 bucks either!

Opinion here but if you need Amazon Prime to manage your charcoal inventory then you have bigger issues. Set a restock point at 3 bags.
You guys are quick with the UPS service.  Much appreciated.  

JKellar said:

Didn’t mean to start such debate. I was just happy I found some charcoal. The ace that carries the Rockwood in my area is inside a grocery store and as such I think falls into that grocery stores curbside pickup which is basically impossible to get a time for. 

I realized I only have one bag left and was happy to realize I could order online and get it all delivered for what isn’t a horrible price. 

Charcoal, fat side up/down, and is @nolaegghead a goodly guy or a badly guy will always start debates.

I am saying that for a customer to pay even more for the amazon prime shipping must imply urgency on delivery for his/her inventory.  Maintaining a solid low level alarm supply means you can easily use your UPS pricing and save a few $$.  At least the above is what I intended.  My inventory use was at the personal level.  

lousubcap said:

I am saying that for a customer to pay even more for the amazon prime shipping must imply urgency on delivery for his/her inventory.  Maintaining a solid low level alarm supply means you can easily use your UPS pricing and save a few $$.  At least the above is what I intended.  My inventory use was at the personal level.  

Ok gotcha.....you're talking about the customer, not us.

Yeah it all ships from the same warehouse......our warehouse.  We are "seller fulfilled prime."  Amazon is nothing more than a sales channel.  So it doesn't matter which website you order from, Amazon (regular or prime), Ebay, Walmart.com, or Rockwood.store, it all ships from Eureka, MO if we are the vendor.

paqman said:

Not being able to cross the border, Rockwood is a no go for me this summer... I have been able to get my hands on a few bags of Maple Leaf which is pretty good too.  I did not want to keep a stock anymore but with the pandemic, I am back to having a couple of bags in the basement. 🤷‍♂️

I have only gotten my hands on one bag of Basque Maple Leaf Lump and it was "all that."  Once this gets clear (??) I will try again to grab some but I would bet getting that getting that south of the border is more difficult than Rockwood on your side of the aisle.  

Tspud1 said:

stlcharcoal said:

lousubcap said:

I am saying that for a customer to pay even more for the amazon prime shipping must imply urgency on delivery for his/her inventory.  Maintaining a solid low level alarm supply means you can easily use your UPS pricing and save a few $$.  At least the above is what I intended.  My inventory use was at the personal level.  

Ok gotcha.....you're talking about the customer, not us.

Yeah it all ships from the same warehouse......our warehouse.  We are "seller fulfilled prime."  Amazon is nothing more than a sales channel.  So it doesn't matter which website you order from, Amazon (regular or prime), Ebay, Walmart.com, or Rockwood.store, it all ships from Eureka, MO if we are the vendor.

Does Amazon charge you a 15% fee on shipping and item cost?

Yep.  Then you have to bid on your own name otherwise your competitors will big on it and put their stuff above yours when people search for your product.  Then they only give you half your money two weeks after the item is delivered, and the other half two weeks after that.  Oh, and on seller fulfilled prime, you have to buy shipping through them.  

I'm down to a half a bag but I think BBQ Outfitters is open doing curbside.

lousubcap said:

paqman said:

Not being able to cross the border, Rockwood is a no go for me this summer... I have been able to get my hands on a few bags of Maple Leaf which is pretty good too.  I did not want to keep a stock anymore but with the pandemic, I am back to having a couple of bags in the basement. 🤷‍♂️

I have only gotten my hands on one bag of Basque Maple Leaf Lump and it was "all that."  Once this gets clear (??) I will try again to grab some but I would bet getting that getting that south of the border is more difficult than Rockwood on your side of the aisle.  

Basque and Maple Leaf are two distinct brands.  Basque is sold at Costco here and when they run a special, it is crazy cheap (less than 10$ US).  I initially enjoyed it because of the lovely smell (it has pieces of bark and not fully carbonized pieces of wood so it is like adding wood chunks), but it eventually resulted in creosote build up in the dome (which caught fire from time to time). I have now switched to Maple Leaf which is for the most part fully carbonized wood and an occasional piece of bark.  Rockwood is my top choice when I can get it.

stlcharcoal said:

Tspud1 said:

stlcharcoal said:

lousubcap said:

I am saying that for a customer to pay even more for the amazon prime shipping must imply urgency on delivery for his/her inventory.  Maintaining a solid low level alarm supply means you can easily use your UPS pricing and save a few $$.  At least the above is what I intended.  My inventory use was at the personal level.  

Ok gotcha.....you're talking about the customer, not us.

Yeah it all ships from the same warehouse......our warehouse.  We are "seller fulfilled prime."  Amazon is nothing more than a sales channel.  So it doesn't matter which website you order from, Amazon (regular or prime), Ebay, Walmart.com, or Rockwood.store, it all ships from Eureka, MO if we are the vendor.

Does Amazon charge you a 15% fee on shipping and item cost?

Yep.  Then you have to bid on your own name otherwise your competitors will big on it and put their stuff above yours when people search for your product.  Then they only give you half your money two weeks after the item is delivered, and the other half two weeks after that.  Oh, and on seller fulfilled prime, you have to buy shipping through them.  

I only have one item listed there and no one could find it anyway. My 2 or 3 sales were enough to sour me on selling on Amazon, especially the part where they hold your money for about a month.

Tspud1 said:but no real

Buy a pallet and split it with friends, problem solved.

I'd love to go that route, but the Egg isn't real big in my area.  Lots of pellet smokers and COS, a few have BGEs, but no local "community" of eggers.