OT — Outstanding Customer Service from KAB — OT

HendersonTRKing · July 2018

Shout out to Chad at Kick Ash Basket who quickly and helpfully diagnosed the “issues” with my old-generation KAB, which had rusted out in a bunch of places and was threatening to come apart to the point that I didn’t want to bend it back into shape. Chad offered a healthy discount on the new model, which arrived lickety-split.

Cant wait to get the new basket in place and working tonight!

Out with the Old:

In with the New:

Not only does the product work great — they stand behind it unconditionally and went above and beyond to do the right thing after years of use.

Photo Egg · July 2018

Met Chad and his wife at a couple Eggfests.
Great people who have worked hard to bring a great product to market and always take care of their customers.
Great to hear more positive feedback.

EggbertGreenII · July 2018

I can tell you from experience that they're great people to deal with.

FrostyEgg · July 2018

Always nice to see good customer service now days. Is that the stainless version?

unoriginalusername · July 2018

Just got the SS for my large and for my minimax... hopefully they last even longer but it’s good to know there won’t be any issues should a problem arise down the road

LetsEat · July 2018

I had the same experience. Excellent customer service from Chad. I’m a loyal customer who doesn’t hesitate in recommending KAB to my friends. Thanks for posting your experience too.

Jupiter Jim · July 2018

Great family, Great Company, Great product and Excellent customer service...………………..

OT — Outstanding Customer Service from KAB — OT

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