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Warranty issues Firebox is cracked

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  • BikerBob
    BikerBob Posts: 284
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    I moved after buying BGE. Went to another dealer closer to home and was directed to the lady who handles warranty. I carried her my paperwork from the purchase and the broken fire ring. She handled everything and when I went to their Eggfest, I picked up the new fire ring at no charge. There was never a mention of shipping costs and I have probably bought less than fifty dollars worth of anything from this dealer.
    I will buy other building supply stuff from them in the future as well as BGE stuff.
    Cooking on the coast
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  • Nsdexter
    Nsdexter Posts: 195
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    I have two dealers within 20 minutes I use neither if them because they're useless tome. I'd rather travel the 3 hrs to get to the one that treats me better and has helped with many issues
    HFX NS
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  • RRP
    RRP Posts: 25,895
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    Nsdexter said:
    I have two dealers within 20 minutes I use neither if them because they're useless tome. I'd rather travel the 3 hrs to get to the one that treats me better and has helped with many issues
    Just totally curious...with NS being so close to the US did you mean your 3 hr trip to a dealer who treats you better is in Maine or are your 2 crappy dealers just 20 minutes away are in Maine? 
    Re-gasketing America one yard at a time.
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