Welcome to the EGGhead Forum - a great place to visit and packed with tips and EGGspert advice! You can also join the conversation and get more information and amazing kamado recipes by following Big Green Egg to Experience our World of Flavor™ at:
Facebook  |  Twitter  |  Instagram  |  Pinterest  |  Youtube  |  Vimeo
Share your photos by tagging us and using the hashtag #BigGreenEgg.

Want to see how the EGG is made? Click to Watch

Boos Cutting Board: Part 2

Ozzie_Isaac
Ozzie_Isaac Posts: 21,673
edited January 2017 in Off Topic
Some may remember I had Boos end grain board come warped BNIB.  Boos would not warranty it.  They do not warranty warped boards, even though it was brand new never used.

Luckily, Amazon took it back with no issues.

I got a replacement.  Unfortunaty, the replacement had a spit in a glue seem (now three splits).

I contacted Boos and after pics of split and proof of purchase they are sending me a warranty replacement.

Hopefully, third time is a charm.  Moral of story, keep proof of purchsse and they will warranty splits.

I would rather light a candle than curse your darkness.

· Share on FacebookShare on Twitter

Comments

  • lousubcap
    lousubcap Posts: 36,778
    More patience with them than I would have.  Hope it works out.
    Louisville; Rolling smoke in the neighbourhood.  Life is too short for light/lite beer!  Seems I'm livin in a transitional period. CHEETO (aka Agent Orange) makes Nixon look like a saint.  
    · Share on FacebookShare on Twitter
  • Ozzie_Isaac
    Ozzie_Isaac Posts: 21,673
    lousubcap said:
    More patience with them than I would have.  Hope it works out.
    They caught me in a soft moment.  We will see if my patience was miss placed.

    I would rather light a candle than curse your darkness.

    · Share on FacebookShare on Twitter
  • nolaegghead
    nolaegghead Posts: 42,109
    I think the moral might be don't buy them from a big factory.  Lots of small shops where these are hand made by fine woodworkers.  Or buy a used board where it's past the initial failure period.
    ______________________________________________
    I love lamp..
    · Share on FacebookShare on Twitter
  • Ozzie_Isaac
    Ozzie_Isaac Posts: 21,673
    nolaegghead said:
    I think the moral might be don't buy them from a big factory.  Lots of small shops where these are hand made by fine woodworkers.  Or buy a used board where it's past the initial failure period.
    I agree with your morals.

    I would rather light a candle than curse your darkness.

    · Share on FacebookShare on Twitter
  • nolaegghead
    nolaegghead Posts: 42,109
    Ozzie_Isaac said:
    nolaegghead said:
    I think the moral might be don't buy them from a big factory.  Lots of small shops where these are hand made by fine woodworkers.  Or buy a used board where it's past the initial failure period.
    I agree with your morals.
    I don't have any.  I'm told that decency is not a moral unless it it ordained by a higher power. 
    ______________________________________________
    I love lamp..
    · Share on FacebookShare on Twitter
  • VB_egger
    VB_egger Posts: 364
    However many views your post gets will equal that many customers that take their money else where. At a minimum. Bad customer service travels fast by word of mouth. 
    VA Beach
    · Share on FacebookShare on Twitter
  • pgprescott
    pgprescott Posts: 14,544
    nolaegghead said:
    Ozzie_Isaac said:
    nolaegghead said:
    I think the moral might be don't buy them from a big factory.  Lots of small shops where these are hand made by fine woodworkers.  Or buy a used board where it's past the initial failure period.
    I agree with your morals.
    I don't have any.  I'm told that decency is not a moral unless it it ordained by a higher power. 
    I love morals! I cook them in butter. We can find them around here in the spring when the soil temp reaches the right #. They are delicious. 
    · Share on FacebookShare on Twitter
  • Jeepster47
    Jeepster47 Posts: 3,827
    Several folks on the forum bought the 20x15x3.5" Michigan Maple edge grain chopping blocks a year or so back.  @Photo Egg and @theyolksonyou come to mind.

    What has your experience been with that board?  It was almost half the price of a Boos board.

    Washington, IL  >  Queen Creek, AZ ... Two large eggs and an adopted Mini Max

    · Share on FacebookShare on Twitter
  • nolaegghead
    nolaegghead Posts: 42,109
    pgprescott said:
    nolaegghead said:
    Ozzie_Isaac said:
    nolaegghead said:
    I think the moral might be don't buy them from a big factory.  Lots of small shops where these are hand made by fine woodworkers.  Or buy a used board where it's past the initial failure period.
    I agree with your morals.
    I don't have any.  I'm told that decency is not a moral unless it it ordained by a higher power. 
    I love morals! I cook them in butter. We can find them around here in the spring when the soil temp reaches the right #. They are delicious. 
    You must mean "morels".
    ______________________________________________
    I love lamp..
    · Share on FacebookShare on Twitter
  • pgprescott
    pgprescott Posts: 14,544
    nolaegghead said:
    pgprescott said:
    nolaegghead said:
    Ozzie_Isaac said:
    nolaegghead said:
    I think the moral might be don't buy them from a big factory.  Lots of small shops where these are hand made by fine woodworkers.  Or buy a used board where it's past the initial failure period.
    I agree with your morals.
    I don't have any.  I'm told that decency is not a moral unless it it ordained by a higher power. 
    I love morals! I cook them in butter. We can find them around here in the spring when the soil temp reaches the right #. They are delicious. 
    You must mean "morels".
    Man, I thought it was golden. Tough crowd. 
    · Share on FacebookShare on Twitter
  • Photo Egg
    Photo Egg Posts: 12,137
    Jeepster47 said:
    Several folks on the forum bought the 20x15x3.5" Michigan Maple edge grain chopping blocks a year or so back.  @Photo Egg and @theyolksonyou come to mind.

    What has your experience been with that board?  It was almost half the price of a Boos board.
    So far my board has been perfect. It's heavy but still looks like new.
    Thank you,
    Darian

    Galveston Texas
    · Share on FacebookShare on Twitter
  • Ozzie_Isaac
    Ozzie_Isaac Posts: 21,673
    pgprescott said:
    nolaegghead said:
    pgprescott said:
    nolaegghead said:
    Ozzie_Isaac said:
    nolaegghead said:
    I think the moral might be don't buy them from a big factory.  Lots of small shops where these are hand made by fine woodworkers.  Or buy a used board where it's past the initial failure period.
    I agree with your morals.
    I don't have any.  I'm told that decency is not a moral unless it it ordained by a higher power. 
    I love morals! I cook them in butter. We can find them around here in the spring when the soil temp reaches the right #. They are delicious. 
    You must mean "morels".
    Man, I thought it was golden. Tough crowd. 
    I liked it too.

    I would rather light a candle than curse your darkness.

    · Share on FacebookShare on Twitter
  • GrateEggspectations
    GrateEggspectations Posts: 11,591
    I purchased my Boos through Costco. They are fantastic for returns. Last year, we had a one year old patio umbrella break on us. Replacement without receipt.
    · Share on FacebookShare on Twitter

Categories