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Weekend Pizza cook

Bought the Xl in spring, and found a crack in the plate setter about a month ago.  Put in for the warranty at the store that I bought it at, and they have been great.  Except it's been slow going getting the replacement.   A new one was sent to them, but it arrived cracked as well.  They told me I could come pick up my old one and continue to cook with it until a new one came.  My beautiful wife was happy we were able to make Saturday night Pizzas again.  Pictures are tonight's pie.


Do you usually have to send a cracked part back under warranty? 



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