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OT - Router issue?

caliking
caliking Posts: 18,836
edited March 2015 in Off Topic

I need to pick some brains about a personal IT problem. Disclaimer : no eggs were lit, no pictures were taken.

I'm supposed to be getting 105MBPS down from Comcast. I often find that I'm only getting ~7MBPS down. Doesn't matter if I power cycle the modem (Zoom 5341J). If I unplug the ethernet cable from the computer to the router specifically, wait 10-20 seconds, then reconnect, my download speed increases 10x to about 70MBPS. This is without power cycling the router.

My mind is too feeble to know what causes this. Anyone have an idea?


#1 LBGE December 2012 • #2 SBGE February  2013 • #3 Mini May 2013
A happy BGE family in Houston, TX.
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Comments

  • cazzy
    cazzy Posts: 9,136
    Just call me fool  ;)
    Just a hack that makes some $hitty BBQ....
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  • cazzy
    cazzy Posts: 9,136
    Nothing to see here...move along.    :)
    Just a hack that makes some $hitty BBQ....
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  • Eggcelsior
    Eggcelsior Posts: 14,414
    edited March 2015
    **** answer: You answered your own question. You have Comcast. 

    Non-**** answer: A) Have to hooked the modem directly to the computer? B. ) Call Carl. 
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  • caliking
    caliking Posts: 18,836
    I was trying to be decent and leave you alone with your baby ( read: new  home theater). But that's what I was going to do next.

    #1 LBGE December 2012 • #2 SBGE February  2013 • #3 Mini May 2013
    A happy BGE family in Houston, TX.
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  • cazzy
    cazzy Posts: 9,136
    Eggcelsior said:
    **** answer: You answered your own question. You have Comcast. 

    Non-**** answer: A) Have to hooked the modem directly to the computer? B. ) Call Carl. 
    Agree....first thing I would suggest is to bypass router and connect directly to a computer.  After doing so...power cycle modem.  
    Just a hack that makes some $hitty BBQ....
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  • cazzy
    cazzy Posts: 9,136
    Also...router model would be helpful.
    Just a hack that makes some $hitty BBQ....
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  • caliking
    caliking Posts: 18,836

    You guys are so picky... router is ASUS RT-N16

    I know it will be faster if I bypass the router. And power cycling the modem didn't make a difference. What I want to know is why the the difference in speed kicks in when I disconnect the Ethernet cable from computer to router and then reconnect. I've tried this a few times over the past few days and it has been consistent. The speed does not jump if I unplug then reconnect the cable from the modem to the router.


    @Eggcelsior - I hear ya about Comcast. But whenever they silently double my bill after the 12mo promo ends, I've been able to swing a deal with them. I'm paying $45/mo for 105 MBPS down (in theory), but I'm still pretty happy with the 70MBPS down that I get. They wanted to charge me $70/mo for 30 MBPS down when my promo ended recently.


    #1 LBGE December 2012 • #2 SBGE February  2013 • #3 Mini May 2013
    A happy BGE family in Houston, TX.
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  • jimithing
    jimithing Posts: 254
    What are you doing that you are getting 7MBPS down?  Are you downloading a torrent or something from another website?  It's possible that whatever your downloading doesn't have the bandwidth that you do.  So you're not seeing the full potential.

    Go to speedtest.net and run a speed test.  When it's done click "Share this result" and then post a link to your results.

    http://www.speedtest.net/result/4192676189.png

    Also, since you're on comcast your internet connection largely depends on how much bandwidth others around your house are using.  That's just how cable internet works.  That's why DSL was better to begin with and that's why fiber is better now.  So if you have Verizon Fios or AT&T Uverse those might be a better option if you're really after speed.
    XL BGE
    Plano, TX
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  • hapster
    hapster Posts: 7,503
    edited March 2015
    Here is my test result as an example...


    Edit... never mind

    <a href="http://www.speedtest.net/my-result/4193209130"><img src="http://www.speedtest.net/result/4193209130.png" /></a>

    MSV Chill Spot
    Chester County, PA

    http://egginwithedward.blogspot.com/

    http://edwardhardingphotography.zenfolio.com/
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  • paqman
    paqman Posts: 4,805
    Based on the fact that you simply unplugged and reconnected the ethernet cable, it could be some kind of throttling based on MAC address.

    It could also be a configuration problem with your network adapter settings.  Full duplex VS half duplex, speed setting, jumbo frame setting.

    Knowing that Comcast is a cable provider, it is unlikely to be an MTU conflict but if you are using some kind of VPN, it could be.

    One last thing could be caused by security software on your computer.

    Have you tried replacing the network cable?

    ____________________
    Entrepreneurs are simply those who understand that there is little difference between obstacle and opportunity and are able to turn both to their advantage. •Niccolo Machiavelli
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  • caliking
    caliking Posts: 18,836

    Fixed!

    @paqman - you nailed it. After snooping around on the interwebs for a solution, I checked the network adapter speed and duplex settings. Set it to "auto" and problem solved. I'm getting 95 down, 12 up consistently for days now. Earlier the speed would fall back to 6-7 down after a few hours.


    Thanks!


    #1 LBGE December 2012 • #2 SBGE February  2013 • #3 Mini May 2013
    A happy BGE family in Houston, TX.
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  • DMW
    DMW Posts: 13,833
    caliking said:

    Fixed!

    @paqman - you nailed it. After snooping around on the interwebs for a solution, I checked the network adapter speed and duplex settings. Set it to "auto" and problem solved. I'm getting 95 down, 12 up consistently for days now. Earlier the speed would fall back to 6-7 down after a few hours.


    Thanks!

    Missed this thread. Manually setting speed/duplex has been solved for a decade. Auto FTW.
    They/Them
    Morgantown, PA

    XL BGE - S BGE - KJ Jr - HB Legacy - BS Pizza Oven - 30" Firepit - King Kooker Fryer -  PR72T - WSJ - BS 17" Griddle - XXL BGE  - BS SS36" Griddle - 2 Burner Gasser - Pellet Smoker
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  • caliking
    caliking Posts: 18,836

    Damn you @DMW! Where were you when I needed you?? :)

    I'm just glad I didn't waste any time with tech support on the phone ("did you reset your router? Did you reset your modem? Did you reboot your computer?") and end up on a wild goose chase and change my router and modem out first.

    Just goes to show that all of life's problems CAN be solved on this forum!


    #1 LBGE December 2012 • #2 SBGE February  2013 • #3 Mini May 2013
    A happy BGE family in Houston, TX.
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  • cazzy
    cazzy Posts: 9,136
    edited March 2015
    So at one point did you screw your **** up?  You doctors, y'all always tinker with ****!  
    Just a hack that makes some $hitty BBQ....
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  • DMW
    DMW Posts: 13,833
    cazzy said:
    So at one point did you screw your **** up?  You doctors, y'all always tinker with ****!  
    Especially *those* kind of doctors...
    They/Them
    Morgantown, PA

    XL BGE - S BGE - KJ Jr - HB Legacy - BS Pizza Oven - 30" Firepit - King Kooker Fryer -  PR72T - WSJ - BS 17" Griddle - XXL BGE  - BS SS36" Griddle - 2 Burner Gasser - Pellet Smoker
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  • texaswig
    texaswig Posts: 2,682
    I just got 30 down 5 up installed today. Getting 12 down 5 up. Over wifi standing 5 foot from router the same one you have. It wasn't going very fast at first. The tech then got it to do 26d and 8u.oh and it's greenville cable company. Time warner has 100mbps for same price for the first year of 2.thinking about that. 

    2-XLs ,MM,blackstone,Ooni koda 16,R&V works 8.5 gallon fryer,express smoker and 40" smoking cajun 

    scott 
    Greenville Tx
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  • travisstrick
    travisstrick Posts: 5,002
    Be careful, man! I've got a beverage here.
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  • travisstrick
    travisstrick Posts: 5,002
    Nerds!
    Be careful, man! I've got a beverage here.
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  • johnkitchens
    johnkitchens Posts: 5,227
    You guys are so lucky. The fastest plan I can get here is u verse at 18mb down. I can only get 13 to 14 down on a good day. My modem is set to channel 5. That gives me the best results. Some days it will not work right, and I will have to try other channels. 

    Auto seems to never work.

    Louisville, GA - 2 Large BGE's
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  • theyolksonyou
    theyolksonyou Posts: 18,459
    My VCR is set to channel 3
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  • texaswig
    texaswig Posts: 2,682
    We've always had 10. But I've all 3 of us were streaming video it didn't do so well. 

    2-XLs ,MM,blackstone,Ooni koda 16,R&V works 8.5 gallon fryer,express smoker and 40" smoking cajun 

    scott 
    Greenville Tx
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  • caliking
    caliking Posts: 18,836
    cazzy said:
    So at one point did you screw your **** up?  You doctors, y'all always tinker with ****!  


    Careful. I almost choked the last IT guy I had to deal with coz he was being a dipshit. :lol:

    I think the setting may have been changed a few years ago when I had DSL service. Who knows.


    #1 LBGE December 2012 • #2 SBGE February  2013 • #3 Mini May 2013
    A happy BGE family in Houston, TX.
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  • Eggcelsior
    Eggcelsior Posts: 14,414
    texaswig said:
    We've always had 10. But I've all 3 of us were streaming video it didn't do so well. 
    You need at least 15-20 for that to prevent buffering. Maybe 25.
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  • Begger
    Begger Posts: 569
    My router has a 'maximum speed' feature.   If I was told to expect 30meg and had it set for 15, that's about ALL I'd get, no matter what.
    Setting to 10% to 15% ABOVE your listed maximum should get you there.

    Also, how ARE you measuring download speed?   CNET is good and a few others are available.    One service allows the choice of WHERE to test speed to/from.    I live in SoCal and as I check further away the 'ping' time rises and download speed begins to suffer.  
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  • Little Steven
    Little Steven Posts: 28,817
    caliking said:
    cazzy said:
    So at one point did you screw your **** up?  You doctors, y'all always tinker with ****!  


    Careful. I almost choked the last IT guy I had to deal with coz he was being a dipshit. :lol:

    I think the setting may have been changed a few years ago when I had DSL service. Who knows.

    Easy on the poor guy. He was in Calcutta.

    Steve 

    Caledon, ON

     

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  • blind99
    blind99 Posts: 4,973
    johnkitchens said:
    You guys are so lucky. The fastest plan I can get here is u verse at 18mb down. I can only get 13 to 14 down on a good day. My modem is set to channel 5. That gives me the best results. Some days it will not work right, and I will have to try other channels. 

    Auto seems to never work.
    I have wow cable. Their selling point was "cheap."  It worked, everyone subscribed, now they don't have the bandwidth for everyone and it's unusable at night. Oh, and they jacked their prices waaaaaay up. 
    Chicago, IL - Large and Small BGE - Weber Gasser and Kettle
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  • caliking
    caliking Posts: 18,836
    Little Steven said:
    Easy on the poor guy. He was in Calcutta.

    Ha! Nope - he was right in front of me, in my office, trying to feed me some BS :)

    #1 LBGE December 2012 • #2 SBGE February  2013 • #3 Mini May 2013
    A happy BGE family in Houston, TX.
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