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Ozark Oak Update

THEBuckeye
THEBuckeye Posts: 4,232
in EggHead Forum
Jut got a call from Brad at Firecraft ( I had just ordered 4 Rockwoods and 2 OO's a couple days ago). He did confirm they did not have any OO and had heard that OO will be selling under a different brand but that has not been confirmed. 

He also said he would honor the free shipping on the 4 Rockwood's under the $100 Order Free Shipping even though the 4 bags is less than $100. 

Too bad I won't get to try the OO. But, I was impressed that Firecraft was pro-active with a phone call and thhe level of service. They could have said we'll give you free shipping but you'll need to add to your order. 

Now that is customer service. Well done, Firecraft! 
New Albany, Ohio 

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Comments

  • Ozzie_Isaac
    Ozzie_Isaac Posts: 21,730
    Stick a fork in OO .... wonder about the new name?

    Also, great CS from firecraft!

    I would rather light a candle than curse your darkness.

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  • Biggreenpharmacist
    Biggreenpharmacist Posts: 4,343
    I had heard it would be sold as royal
    oak, but I can't verify that. 

    Little Rock, AR

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  • Jeremiah
    Jeremiah Posts: 6,412
    Fire craft is awesome. So is rock wood. 
    Slumming it in Aiken, SC. 
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  • RRP
    RRP Posts: 26,465
    edited March 2015
    There has never been a reply to the question I raised on the Yellville wall, nor from the Chamber of Commerce. Maybe everyone is too busy following the Tammy Paxton story there! I guess the Paxton clan is the Kardashians of Yellville! 
    Re-gasketing the USA one yard at a time 
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  • Legume
    Legume Posts: 15,936
    I saw some messages out there that support what @Biggreenpharmacist says - someone commented that the new bag looks like the RO Canadian bag, whatever that is.  I think someone said that Hasty Bake lump is OO, if you check HB website, they're now out of stock.
    THANK YOU FOR YOUR ATTENTION TO THIS MATTER
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  • RRP
    RRP Posts: 26,465
    Legume said:
     someone commented that the new bag looks like the RO Canadian bag, whatever that is.
    Dual language on bag of English and French.

    Re-gasketing the USA one yard at a time 
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  • toothologist
    toothologist Posts: 40
    I read something about this yesterday and got scared, so I went to a local retailer that happens to sell Ozark Oak. I asked them if they had heard anything about it and they had't. In fact, they order direct from Arkansas and have 6 pallets on the way. So maybe just a Firecraft issue? Just in case, I bought 60 lbs worth, so that should get me through the weekend, may-be two. 
    "Quality and convenience are rarely seen walking hand in hand."- Alton Brown
    LBGE
    Northwest TN
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  • Legume
    Legume Posts: 15,936
    edited March 2015
    same stuff @RRP?
    THANK YOU FOR YOUR ATTENTION TO THIS MATTER
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  • danv23
    danv23 Posts: 964
    I have Hasty Bake underneath these babies right now.  I can tell you with 99% certainty it's Ozark Oak which I cooked with exclusively until I bought a buttload of Forest Lump which I hate.  got 100lbs from Amazon for $120 free ship/Prime.



    The Dude: This is a very complicated case, Maude. You know, a lotta ins, lotta outs, lotta what-have-you's. And, uh, lotta strands to keep in my head, man. Lotta strands in old Duder's head. Luckily I'm adhering to a pretty strict, uh, drug regimen to keep my mind, you know, limber.

    Walter Sobchak: Nihilists! *uck me. I mean, say what you want about the tenets of National Socialism, Dude, at least it's an ethos. 

    Cumming, GA
    Eggs - XL, L, Small
    Gasser - Blaze 5 Burner
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  • DMW
    DMW Posts: 13,836
    I'm a big fan of the Hasty Bake lump. I just received 100# yesterday. I wonder whose they will OEM now.
    They/Them
    Morgantown, PA

    XL BGE - S BGE - KJ Jr - HB Legacy - BS Pizza Oven - 30" Firepit - King Kooker Fryer -  PR72T - WSJ - BS 17" Griddle - XXL BGE  - BS SS36" Griddle - 2 Burner Gasser - Pellet Smoker
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  • danv23
    danv23 Posts: 964

    RRP said:
    Legume said:
     someone commented that the new bag looks like the RO Canadian bag, whatever that is.
    Dual language on bag of English and French.

    Hey Ron, can you check that picture I just posted and let me know what you think is happening to my rutland over on the right?

    The Dude: This is a very complicated case, Maude. You know, a lotta ins, lotta outs, lotta what-have-you's. And, uh, lotta strands to keep in my head, man. Lotta strands in old Duder's head. Luckily I'm adhering to a pretty strict, uh, drug regimen to keep my mind, you know, limber.

    Walter Sobchak: Nihilists! *uck me. I mean, say what you want about the tenets of National Socialism, Dude, at least it's an ethos. 

    Cumming, GA
    Eggs - XL, L, Small
    Gasser - Blaze 5 Burner
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  • RRP
    RRP Posts: 26,465
    Legume said:
    same stuff @RRP?
    Yes! 
    Re-gasketing the USA one yard at a time 
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  • RRP
    RRP Posts: 26,465

    toothologist said:
    I read something about this yesterday and got scared, so I went to a local retailer that happens to sell Ozark Oak. I asked them if they had heard anything about it and they had't. In fact, they order direct from Arkansas and have 6 pallets on the way. So maybe just a Firecraft issue? Just in case, I bought 60 lbs worth, so that should get me through the weekend, may-be two. 
    Guess you haven't followed other threads but I personally called OO this week and was told they were closing down. It has been others who are saying they heard rumors that it is being sold and will be made under a different name whatever that means!
    Re-gasketing the USA one yard at a time 
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  • Carolina Q
    Carolina Q Posts: 14,831
    edited March 2015
    NM

    I hate it when I go to the kitchen for food and all I find are ingredients!                                                                                                                                                                                                                           

    Michael 
    Central Connecticut 

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  • THEBuckeye
    THEBuckeye Posts: 4,232
    It's probably all been shipped to Salado.
    New Albany, Ohio 

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  • Zmokin
    Zmokin Posts: 1,938
    according to the online yellowpages, Ozark Oak has closed.
    Large BGE in a Sole' Gourmet Table
    Using the Black Cast Iron grill, Plate Setter,
     and a BBQ Guru temp controller.

    Medium BGE in custom modified off-road nest.
    Black Cast Iron grill, Plate Setter, and a Party-Q temp controller.

    Location: somewhere West of the Mason-Dixon Line
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  • theyolksonyou
    theyolksonyou Posts: 18,459
    YEMTrey said:
    Ozzie_Isaac said:
    Stick a fork in OO .... wonder about the new name?

    Word on the street is going to be called either Henapple Oak, or PBR Oak.  Can't get confirmation from the new owner, lol.
    The new owner is busy pounding PBR and doing whatever @mickey tells him to. 
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  • Ozzie_Isaac
    Ozzie_Isaac Posts: 21,730
    edited March 2015

    @theyolksonyou
    The new owner is busy pounding PBR and doing whatever @mickey tells him to. 
    A birdie told me there will be a big announcement st Salado. (I give up on quotes)

    I would rather light a candle than curse your darkness.

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  • Smokinpig
    Smokinpig Posts: 739
    Same discussion on BBQ brethren, claims it is a royal oak buyout or something to that effect.  http://www.bbq-brethren.com/forum/showthread.php?t=206567

    LBGE Atlanta, GA


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  • DoubleEgger
    DoubleEgger Posts: 19,209
    edited March 2015
    RRP 
    Guess you haven't followed other threads but I personally called OO this week and was told they were closing down. It has been others who are saying they heard rumors that it is being sold and will be made under a different name whatever that means!
    It'll be in a green bag shortly....
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  • THEBuckeye
    THEBuckeye Posts: 4,232
    @DoubleEgger
    That's what I think too. 
    New Albany, Ohio 

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  • RRP
    RRP Posts: 26,465
    edited March 2015
    THEBuckeye said:
    @DoubleEgger
    That's what I think too. 
    I hear you guys, but as we have pointed out before BGE makes nothing!!! They out source everything! So why now sink capital into buying a dirty business hundreds of miles from them to make charcoal? I'm not saying it's not possible, but it is a far cry from what the company has always done! 
    Re-gasketing the USA one yard at a time 
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  • Zmokin
    Zmokin Posts: 1,938
    RRP said:

    toothologist said:
    I read something about this yesterday and got scared, so I went to a local retailer that happens to sell Ozark Oak. I asked them if they had heard anything about it and they had't. In fact, they order direct from Arkansas and have 6 pallets on the way. So maybe just a Firecraft issue? Just in case, I bought 60 lbs worth, so that should get me through the weekend, may-be two. 
    Guess you haven't followed other threads but I personally called OO this week and was told they were closing down. It has been others who are saying they heard rumors that it is being sold and will be made under a different name whatever that means!
    I looked up their address in google maps.  They are out in the sticks, don't know how old the satellite photo, so no telling if the pile of logs is still there or if they have already converted them all to lump.  I'm inclined to believe they are calling it quits.  I looked for news and there is no mention of a buyout/acquisition, etc. 

    Maybe the owner ran out of carbon credits! :lol: 
    Large BGE in a Sole' Gourmet Table
    Using the Black Cast Iron grill, Plate Setter,
     and a BBQ Guru temp controller.

    Medium BGE in custom modified off-road nest.
    Black Cast Iron grill, Plate Setter, and a Party-Q temp controller.

    Location: somewhere West of the Mason-Dixon Line
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  • DoubleEgger
    DoubleEgger Posts: 19,209
    I never said that BGE bought them. I said the product will end up in a green bag. Royal Oak buys it and starts packaging it up as a "new and improved" BGE lump. 
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  • RRP
    RRP Posts: 26,465
    Royal Oak has purchased other lump producers so that is not far fetched. OTOH RO already makes a green bag lump besides BGE lump. RO calls those green bags their Steak House lump. I've bought many bags of it and can't tell any difference from their flag ship red bag.
    Re-gasketing the USA one yard at a time 
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  • RRP
    RRP Posts: 26,465
    DoubleEgger said:
    I never said that BGE bought them. I said the product will end up in a green bag. Royal Oak buys it and starts packaging it up as a "new and improved" BGE lump. 
    OK - I'll buy in to your theory - or possible scoop! 
    Re-gasketing the USA one yard at a time 
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  • Dobie
    Dobie Posts: 3,458
    OO is my favorite but I coudnt get it locally and mail order delivery was poor to Florida. I hope someone buys it, keeps the quality the same and makes it widely available  
    at competitive prices. Until then I will keep on rocking Rockwood brokered by @NPHuskerFL
    Jacksonville FL
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  • Smokinpig
    Smokinpig Posts: 739
    RRP said:
    DoubleEgger said:
    I never said that BGE bought them. I said the product will end up in a green bag. Royal Oak buys it and starts packaging it up as a "new and improved" BGE lump. 
    OK - I'll buy in to your theory - or possible scoop! 
    I agree with this theory. 

    LBGE Atlanta, GA


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  • RRP
    RRP Posts: 26,465
    Is THIS thread sinking?
    Re-gasketing the USA one yard at a time 
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