Delivery of Ozark Oak

Sistm · January 2015

So, I was excited to be receiving my order of lump! In anticipation I opened the front door to wait for the FedEx driver since it has been raining. To my dismay I found the FedEx guy dragging my box of fragile lump up the stairs and rolling the box to get it up the stairs.

He finally gets it to the last step and picks it up a bit and slams it on the top of my porch. The entire time I can hear the pieces of lump grinding. :-q

johnkitchens · January 2015

It sounds like you may need to have a talk with the Fed Ex supervisor. I would want to grind his lump.

DaveRichardson · January 2015

Definitely worth a phone call to FedEx!!

Sistm · January 2015

I think I may open a couple of the bags and have a look see. I saved the box. Granted it weighed almost 100 lbs

DaveRichardson · January 2015

That's WHY he has a hand truck on his vehicle!!!

johnkitchens · January 2015

Your FedEx guy probably cooks with gas.

DaveRichardson · January 2015

or with Kingsford!!!

henapple · January 2015

I never deliver that way...

Jeremiah · January 2015

http://youtu.be/2Q6_9A90cUk

Sistm · January 2015

Lol @ Jeremiah. That is funny .

ads75 · January 2015

In the delivery drivers defense, a 100 lb. box of charcoal can't be the easiest thing to deliver solo, up stairs at that, hand truck or no.

The shipper should also pack in manageable sizes. Whenever I have ordered 100 lbs of lump from Firecraft, it always comes in two boxes.

bwarner · January 2015

Why defend the delivery driver its his JOB.

ads75 · January 2015

bwarner said:

Why defend the delivery driver its his JOB.

I guess you never had to deal with the consequences of some else's poor decisions at work.

badinfluence · January 2015

Being a driver myself it should NOT happen. Period. If he ddon't like his job then don't do it.

I USED to have to pull 2500 lbs pallets to the back of my truck. Hated doing it (yeah I'm lazy) so I found a different contract and now just sit in my truck while getting unloaded.

johnmitchell · January 2015

I just got my 120lbs of OO from Fire Craft..Granted I have a straight flat run to my front door..It arrived in 2 boxes and all was in great shape..But I will admit I never know what to expect when it arrives. Our Fed Ex and UPS route drivers are great..But they have no control in-between..Sorry to hear about yours, hopefully you will be surprised when you open it up..

GATABITES · January 2015

@sistm - Did you open the bags to check yet? The lump may not be harmed......

DieselkW · January 2015

From the Ozark I bought - 6 x 10lb bags, they came two in a box, tightly packed so they couldn't move around.
There's some dust at the bottom, but that's every bag of lump I ever had.

You'll be happy with the Ozark Oak, it burns great - got a chicken on right now, had to unfreeze the daisy wheel. It's been a little cool here.

Sistm · January 2015

They were all in one box packed 2x2 in opposite directions. The two bottom bags for the worst of it with more dust and broken pieces than the next set of two. I did not open more than that. It isn't too bad so I'm glad about that!

As long as my wife isn't in labor I will give it a try with some steaks this weekend!

THEBuckeye · January 2015

First World Problems!

RRP · January 2015

Where I live is considered rural so Fed Ex here is an independent contractor. This ol' boy is a 350 pound slob who won't bother to get out of his truck if he can avoid it. I've seen him roll down his window and throw my packages on the ground by my garage door. I'd never order any lump that he would be delivering as I'd know what to expect. OTOH UPS is here at least once a week and those guys often run with my packages! There is a world of difference!

rifrench · January 2015

My last order from Firecraft included some items in glass. The box was less beat up than an earlier order w/out the "Fragile- Glass" stickers on it. I am not defending errant delivery drivers, just stating what happened to me.

Delivery of Ozark Oak

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