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XL egg lower fire box ring cracked

matt121966
Posts: 76
About three weeks old. Do I need to go to the dealer or contact BGE directly? Hopefully this is easy and quick.
Toledo, OH
XL BGE (December 2014), 2 burner weber gas
Comments
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Just leave it. I had a cracked one on my xl for years. I finally turned it in for a new one and the new one broke within weeks. It's been fine for about 6 months in its cracked state.Be careful, man! I've got a beverage here.
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I'd go to the dealer. If no help then call do not e-mail BGE.
Cookin' on the coast
Shellman Bluff, GA
Medium BGE -
PhotosToledo, OHXL BGE (December 2014), 2 burner weber gas
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Get a new one and put it in the garage like everyone else. Dealer should help you.
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Fire box and fire ring are different which cracked? You know the firebox comes with a slit cut in it? Just making sure have seen that confuse people before. If it is a crack take a picture to your dealer.
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Probably Travis.Toledo, OHXL BGE (December 2014), 2 burner weber gas
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When mine cracked a picture wasn't good enough for my bge dealer.( Ace ) He wanted the broken pieces, he wouldn't let me keep them. He also made me produce a receipt even though he knew good and well that I purchased two bge's from him"I'm stupidest when I try to be funny"
New Orleans -
TigerTony said:When mine cracked a picture wasn't good enough for my bge dealer.( Ace ) He wanted the broken pieces, he wouldn't let me keep them. He also made me produce a receipt even though he knew good and well that I purchased two bge's from him
Then find a new dealer when you need another one1 brand new XL BGE 1-22" WSM 1-Weber Performer 1-Four Seasons gasser West Islip, New York -
Coastalcooker said:I'd go to the dealer. If no help then call do not e-mail BGE.Will let you know how they and I do !!!!Toledo, OHXL BGE (December 2014), 2 burner weber gas
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Mine cracked too. I emailed the dealer a photo and he had BGE ship him a new one. Couldn't have been any easier
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Just called my dealer regarding cracked fire ring, got nothing but buck passing and disinterested people. Not giving up until I am satisfied and everyone fully hates me, if that's whats necessary.
:-bdUsing a MBGE,woo/w stone,livin' in Hayward California," The Heart Of The Bay " -
I emailed BGE yesterday at the dealer's request.Within 24 hours the BGE emailed back and said to contact the dealer.So I'll drive out and let you know what happens.Toledo, OHXL BGE (December 2014), 2 burner weber gas
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