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Digi-Q Pit Probe Fail

Tried hooking up my Digi-Q for Memorial Day and the pit probe would not register.  I hooked up my meat probe in the pit slot and it registered.  I never used the probe for temps over 300-350f and I'm pretty sure it's rated for 400f.  Anyone else ever have an issue.  I would think I would have burned up both if I burnt up one.

Comments

  • I had issues with my probe once. I spoke to the guys at Guru, and they told me the probes were rated for 350-400, but it was not recommended to go over 300. They also made mention to make sure they do not get bent or pinched. They sent me new probes, and they have been flawless. However, i never go above 300, and try to keep em closer to 250.

    Good Luck!!
  • Carolina Q
    Carolina Q Posts: 14,831
    Another suggestion is to shield the wire from direct heat. I always install my platesetter like this so I can sort of snake the wires around the Mates bracket and over the PS leg. So far so good.

    Just an illustration, I don't use it with cornbread or stew. :)

    image

    I hate it when I go to the kitchen for food and all I find are ingredients!                                                                                                                                                                                                                           

    Michael 
    Central Connecticut 

  • @ArizonaEggHead‌ thanks I'll give them a call, mainly because probe replacements are about $30 a pop

    @carolina q I feed my pit probe through the top vent and clip to the thermometer in the dome so it is nowhere near a flame

    I really don't get how my last cook, which was 300F indirect, could have damaged it
  • nolaegghead
    nolaegghead Posts: 42,109
    Before you 86 that probe, try putting it in the (kitchen) oven at 225F for an hour.   Sometimes that fixes them.
    ______________________________________________
    I love lamp..
  • @nolaegghead‌ though I am going to follow your suggestion wether you know or not, do you know why that would fix it
  • And how the heck did you figure out to try that?

    Little Rock, AR

  • nolaegghead
    nolaegghead Posts: 42,109
    edited May 2014
    I was the guy that fixed laboratory equipment for my lab back in the '90s and a lot of the equipment had thermocouples.  Any moisture (especially with something like salt) makes them short out.  Drying them would sometimes fix them.  The insulation is often braided fiberglass, which is porous.
    ______________________________________________
    I love lamp..
  • @nolaegghead‌ so the old "cell phone in a bag of dry rice" trick, gotcha.

    -thanks much!
  • The Naked Whiz
    The Naked Whiz Posts: 7,777
    I had issues with my probe once. I spoke to the guys at Guru, and they told me the probes were rated for 350-400, but it was not recommended to go over 300. They also made mention to make sure they do not get bent or pinched. They sent me new probes, and they have been flawless. However, i never go above 300, and try to keep em closer to 250.

    Good Luck!!
    In all the years of talking with the Guru folks when testing their units, they have never told me that the probes have to be kept below 400.  The original teflon coated cables were rated to 450.  I've used one set of probes over 100 times at 400 degrees and it took about 7 years before it failed.  The DigiQ unit itself can control (and allows you to select) temperatures up to 475, so I think their probes are a bit hardier than what this person told you.
    The Naked Whiz
  • Well FYI to all, according to their website, you can set it to 475F and it's rated to 500F. So I'm guessing heat was not the issue that defeated mine.
  • Well found my probe-lem, lol had to, unscrewed the plug and found the blue wire not connected to the plug.  No clue how this could have happened.

    Sorry for the blurred image!

    image


    Lucky for me my replacement probes came and they are labeled…

    image
  • nolaegghead
    nolaegghead Posts: 42,109
    Ahhh, open circuit.  If you have a multimeter, that is an excellent first diagnostic test.  And if the circuit is open, the solder joint on the jack is easy to unscrew and visually check.
    ______________________________________________
    I love lamp..
  • Yeah I assumed I have overheated it, but once everyone backed the fact that the probe can withstand up to 500F I figured I would inspect it further.  Hopefully it can be repaired easily.  

    -Thanks all for the helpful post!
  • nolaegghead
    nolaegghead Posts: 42,109
    Easy fix.  You need a soldering iron, solder and some flux.  Or better yet, a friend with all that and experience.  You can buy all that from harborfreight.com for under $10.
    ______________________________________________
    I love lamp..