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I am one happy girl....

Paul, from the Big Green Egg store came out and replaced my gasket. No wonder I was having a real problem with flareups - there was a 1/4 inch gap in the back half of the egg. He was so helpful. He showed me how to adjust the bands, tighten the bolts and line everything up. It's not rocket science but it was a little intimidating. It only took him one hour and he used an emery stone and alcohol. Many ways to skin a gasket. Back to egging.....
Every day is a bonus day and every meal is a banquet in Winter Springs, Fl !


  • henapplehenapple Posts: 15,986
    that's how you do it... emery stone and beer.
    Green egg, dead animal and alcohol. The "Boro".. TN 
  • MrCookingNurseMrCookingNurse Posts: 4,628
    That is an amazing dealer right there!!!  =D>


  • calikingcaliking Posts: 11,110
    Fantastic customer service. Treat people right and they keep coming back. Wish more retailers would understand that.

    I usually find that I can accomplish great things with alcohol, but its a fine line sometimes :)

    #1 LBGE December 2012 • #2 SBGE February  2013 • #3 Mini May 2013
    A happy BGE family in Houston, TX.
  • six_eggsix_egg Posts: 964
    Good to hear people still care about and support what they sell.


    Texarkana, TX

  • Not that is some good customer support
     1 Large Big Green Egg
     1 Weber Kettle
     1 Weber Weber Smokey Mountain 18"
     1 Long Horn Off Set
     1 Bradley Smoker
     1 Weber Silver Gasser
     1 Weber Smokey Joe Small
     1 Orange Thermapen
  • Charlie tunaCharlie tuna Posts: 2,191
    Just how much alcohol did it take??
  • Just how much alcohol did it take??
    For the egg, RIGHT????
    Flint, Michigan
  • Charlie tunaCharlie tuna Posts: 2,191
    NO!  OVERALL ?
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