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This happened to me also.
I am guessing you recently upgraded to IE11? I had the same problem after installing it.
What you need to do while browsing this forum click the little gear icon in the upper right had corner and click "add" eggheadforum.com under compatibility view settings. At least that is what worked for me.
I've got one of these after going through two foodsavers. My second foodsaver lasted almost 4 years so I think I did good with that one but when I started looking at new ones I read a lot of bad reviews.
I believe these are the same as the higher end Cabalas so maybe look around for a coupon or discount from Cabalas and save a few $. I've had mine for almost a year so I can't comment on how long they last but they do work well. One thing I liked about the Weston models is you can buy parts, so if something does go wrong most likely I will be able to fix it.
I hope your wife takes after her mother.
Quick, go out and buy a weber and paint it green.