Hello...RRP here...Im glad you like your new Looflighter and I hope you get your money's worth out of it to the end of the guarantee, so hopefully you have saved the sales receipt. Over the years since they have been around the general consensus isn't good, even though you didn't get that type of reply today. They seem to work great. For a short while and then quit and seeing most people paid $70 then that result does NOT set well! Maybe the majority of buyers are quite happy and they don't own an egg or even know this forum exists, OR...the heavy users on this and the other forum use the Looflighters far heavier than they are intended to be use and wear out soon. Again I hope you are quite happy with yours and you can get much use.