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Is this covered under BGE warranty

EGGARIFICEGGARIFIC Posts: 21
edited May 2012 in EggHead Forum
I just noticed that my egg was starting to chip.  Didnt know if anyone could help me out on the warranty part for BGE.  Thanks in advance
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Comments

  • CowdogsCowdogs Posts: 486
    Yes, I would say it is. My dealer would cover it.
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  • cazzycazzy Posts: 7,565
    I'd imagine so but they may just send you some paint. Hopefully someone has some experience with this so you can see how the mothership handled it.
    Just a hack that makes some $hitty BBQ...
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  • fishlessmanfishlessman Posts: 16,825
    if its one spot theres a chance it got hit with something and might not be covered, my small was covered but the whole side of it started to delaminate
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  • thechief96thechief96 Posts: 1,908
    I had the same thing happen on my large. It was covered. Take several pictures and send it to Bruce at the Mothership.
    Dave San Jose, CA The Duke of Loney
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  • EGGARIFICEGGARIFIC Posts: 21
    thanks
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  • Iceman5705Iceman5705 Posts: 83

    Eggarific,

    I had the same thing happen on my dome.  Sent pics and an explanation to Bruce at BGE and they covered it no problem.

    Good luck!

    Ice

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  • EGGARIFICEGGARIFIC Posts: 21

    do you by chance have an email address for him or should i just use the one that is on the site

    thanks

     

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  • Iceman5705Iceman5705 Posts: 83
    I used the one on the site and then followed up with a phone call the next day.  He had to pour through quite a few emails but was able to find mine.
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  • eggoeggo Posts: 433
    Phone call did the trick for me when getting a new gasket.
    Eggo in N. MS
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  • EGGARIFICEGGARIFIC Posts: 21

    thanks

     

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