Big Green Egg - EGGhead Forum - The Ultimate Cooking Experience...
Get ready to turn up the heat as we dive into August. While there are only a few weeks left to perfect those tailgate recipes, summer isn’t over yet! Two things we’ll be making this month are Chile Rubbed Grilled Pork Chops and Bell Pepper Kabobs. Then, relax after a cookout with a cool dessert cooked on your EGG - Ice Cream Sandwiches! You can mix and match your favorite cookie flavors with ice cream flavors. Simple, yet delicious!

Big Green Egg headquarters has moved - come visit our new showroom and check out the museum and culinary center too! 3786 DeKalb Technology Parkway, Atlanta, GA 30340

Is this covered under BGE warranty

EGGARIFICEGGARIFIC Posts: 21
edited May 2012 in EggHead Forum
I just noticed that my egg was starting to chip.  Didnt know if anyone could help me out on the warranty part for BGE.  Thanks in advance

Comments

  • CowdogsCowdogs Posts: 488
    Yes, I would say it is. My dealer would cover it.
  • cazzycazzy Posts: 8,255
    I'd imagine so but they may just send you some paint. Hopefully someone has some experience with this so you can see how the mothership handled it.
    Just a hack that makes some $hitty BBQ....
  • fishlessmanfishlessman Posts: 17,311
    if its one spot theres a chance it got hit with something and might not be covered, my small was covered but the whole side of it started to delaminate
  • thechief96thechief96 Posts: 1,908
    I had the same thing happen on my large. It was covered. Take several pictures and send it to Bruce at the Mothership.
    Dave San Jose, CA The Duke of Loney
  • EGGARIFICEGGARIFIC Posts: 21
    thanks
  • Iceman5705Iceman5705 Posts: 83

    Eggarific,

    I had the same thing happen on my dome.  Sent pics and an explanation to Bruce at BGE and they covered it no problem.

    Good luck!

    Ice

  • EGGARIFICEGGARIFIC Posts: 21

    do you by chance have an email address for him or should i just use the one that is on the site

    thanks

     

  • Iceman5705Iceman5705 Posts: 83
    I used the one on the site and then followed up with a phone call the next day.  He had to pour through quite a few emails but was able to find mine.
  • eggoeggo Posts: 438
    Phone call did the trick for me when getting a new gasket.
    Eggo in N. MS
  • EGGARIFICEGGARIFIC Posts: 21

    thanks

     

Sign In or Register to comment.