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bge disapointement.....

mikeb6109mikeb6109 Posts: 2,067
edited 4:36AM in EggHead Forum
A couple years ago i made the decision to buy a bge chimnea assuming it also had the lifetime warranty on the ceramics........guess i was wrong!! If i would have known i would have kept my hard earned money and bought a cheap 50 dollar pit from Walmart!! I have made maybe at the most 20 fires in it and today when i walked over to put the ceramic cap back on since we roasted marshmallows with the kids last night long and behold a large chip large then a quarter. After asking my dealer they tell me it has no warranty!! :(

At the moment i am not very happy egger! :evil:
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Comments

  • WessBWessB Posts: 6,937
    I could certainly be wrong..but I would make a call to HQ to verify that...I also thought it had the warranty..
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  • WessBWessB Posts: 6,937
    Then again..HQ has made a LOT of odd decisions as of late..
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  • FlaPoolmanFlaPoolman Posts: 11,670
    Mike,, didn't you use to be a dealer? Maybe GOV can help you
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  • This is not good. I have been desiring the chimnea because I figured if it burned anything like the egg then it would be an awesome fire pit. Keep us posted.
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  • BB1857BB1857 Posts: 131
    Mike

    I just did a quick search on BGE website. Unfortunately it states that the Egg chimnea has a One year warranty. I would still call BGE and see what they say. It would have been nice for your dealer to let you know at the time of purchase about the warranty being very different than the actual Egg.
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  • BB1857BB1857 Posts: 131
    Here is the link to the webpage.

    http://www.biggreenegg.com/documents/BGEChiminea.pdf
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  • WessBWessB Posts: 6,937
    Good info...I stand corrected..
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  • mikeb6109mikeb6109 Posts: 2,067
    yeah i was but still was always under the impression it was warrantied the same as the egg!!
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  • mikeb6109mikeb6109 Posts: 2,067
    well i would not spend the money again on one!! keep your money and get something cheeper and way better lasting!!
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  • mikeb6109mikeb6109 Posts: 2,067
    Thanks Wess i will try to call them on Monday and see what they say!

    Seems like bge popping big chips of paint is a going problem with eggs lately!! so this chimnea problem i am having is a known issue but they seem to be over looking it somewhere!!
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  • mikeb6109mikeb6109 Posts: 2,067
    still was not aware of the small print on such a large priced item!!! Still made of same product so what does this show for the out come of the eggs left in the open??
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  • BB1857BB1857 Posts: 131
    Totally agree Mike. This should be much more apparent especially being that it's more popular products are lifetime warranty. Was thinking of getting one of these but that is in serious doubt now.
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  • mikeb6109mikeb6109 Posts: 2,067
    keep your money my friend it is not that great of a product,plus you only see the fire if you sit in front of it.
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  • WessBWessB Posts: 6,937
    Thay work "well" here in Md..but when we get down close to zero..the opening is the only real warmth...I love mine but it is realistically designed for a little warmer winter climates than ours..nice for fall but not much for winter..
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  • CrimsongatorCrimsongator Posts: 5,766
    The chimnea is made of the same material as the egg but a thinner shell and hence the different warranty. An egg is much thicker.
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  • mikeb6109mikeb6109 Posts: 2,067
    **** and i have it here up north in CANADA no wonder it broke !! maybe they should add another clause in the warranty that Canadians must not use!! :laugh:
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  • mikeb6109mikeb6109 Posts: 2,067
    not by allot and i am not talking cracking i am talking big chunks of glaze falling off !! And from what i can see the egg is made of the same glaze and also cook at the same temps so all in all same product!
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  • CrimsongatorCrimsongator Posts: 5,766
    The popping of the glaze could be from a pebble under the surface when fired. It has happened before and something BGE only can answer for you. The thickness is the reason for the warranty difference. Don't shoot the messenger
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  • GulfcoastguyGulfcoastguy Posts: 183
    Good to know because I was considering it too.
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  • WessBWessB Posts: 6,937
    good ole coleman firepit or the 55 gallon drum will do ya way better..
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