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Hats off to BBQ Guru Customer Service

ILL--EGGERILL--EGGER Posts: 478
edited 10:40AM in EggHead Forum
I was haveing trouble with my fan dragging and stopping from time to time and gave the good folks a call. They had me try a couple things here at the house and when it didn't work I mailed it to them for expert repairs.
Not only did they fix it and mail it back in a timely manner they also charged ZERO dollars for repairs or return postage back to me. First class folks and would recommend there product to anyone. Just wanted to share a story of good customer service on a great product!
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