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Shipping screwup

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islanderegger
islanderegger Posts: 69
in EggHead Forum
 So I ordered some stuff from Smokeware.net and the shipping is horrible, suppose to be delivered to Victoria BC Canada

DateTimeLocationStatus
December 16, 20145:49 pmLondon,Departed
December 14, 20148:17 pmVancouver,Departed
December 14, 20145:53 pmLondon,Departed
December 13, 201410:31 pmMiami,Departed
December 13, 20145:49 pmMiami,Arrived
December 13, 20145:18 amISC MIAMI FL (USPS),Processed Through Sort Facility
December 13, 20145:16 amISC MIAMI FL (USPS),Arrived at Sort Facility
December 10, 20144:40 amJACKSONVILLE, FL 32099Departed USPS Facility
December 8, 20149:36 pmJACKSONVILLE, FL 32099Arrived at USPS Origin Facility
December 8, 20148:21 pmJACKSONVILLE BEACH, FL 32250Accepted at USPS Origin Sort Facility
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Comments

  • islanderegger
    islanderegger Posts: 69
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    That is London, United Kindom  I just don't get it as it was in Vancouver, just an hour and a half ferry trip away.
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  • RRP
    RRP Posts: 25,898
    edited December 2014
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    I ship to Canada on a regular basis and 8 to 10 business days is commonplace! Blame the postal systems, NOT SmokeWare!
    Re-gasketing America one yard at a time.
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  • DMW
    DMW Posts: 13,832
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    What?!? Just a few trans Atlantic flights later and...we're back where we started.
    They/Them
    Morgantown, PA

    XL BGE - S BGE - KJ Jr - HB Legacy - BS Pizza Oven - 30" Firepit - King Kooker Fryer -  PR72T - WSJ - BS 17" Griddle - XXL BGE  - BS SS36" Griddle - 2 Burner Gasser - Pellet Smoker
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  • islanderegger
    islanderegger Posts: 69
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    I'm not blaming Smokeware, that's just where it came from.

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  • DMW
    DMW Posts: 13,832
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    Agree, not their fault, just almost comical. When it went from USPS to international post, something went goofy.
    They/Them
    Morgantown, PA

    XL BGE - S BGE - KJ Jr - HB Legacy - BS Pizza Oven - 30" Firepit - King Kooker Fryer -  PR72T - WSJ - BS 17" Griddle - XXL BGE  - BS SS36" Griddle - 2 Burner Gasser - Pellet Smoker
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  • islanderegger
    islanderegger Posts: 69
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    I just hope to get it before Christmas, I thought you guys might like a chuckle,lol.
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  • Zmokin
    Zmokin Posts: 1,938
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    I'm guessing it has a wrong postal code on it, or one that is hard to decipher and is close to matching a London code
    Large BGE in a Sole' Gourmet Table
    Using the Black Cast Iron grill, Plate Setter,
     and a BBQ Guru temp controller.

    Medium BGE in custom modified off-road nest.
    Black Cast Iron grill, Plate Setter, and a Party-Q temp controller.

    Location: somewhere West of the Mason-Dixon Line
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  • caliking
    caliking Posts: 18,731
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    Well, it gives you an excuse for a holiday in England. Tell em you'll pick it up there :)

    #1 LBGE December 2012 • #2 SBGE February  2013 • #3 Mini May 2013
    A happy BGE family in Houston, TX.
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  • Photo Egg
    Photo Egg Posts: 12,110
    edited December 2014
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    Having similar issue. Sure not the fault of Smokeware. The USPS is in control of mine. Mine was shipped on the 8th and still waiting. The USPS is over loaded and things are getting bumped to wrong locations. All my past orders have taken no more than 3 days from Smokeware. They are a great company and super nice people. It's only BBQ stuff so no real issue on the wait. Hope you get yours soon.
    Thank you,
    Darian

    Galveston Texas
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  • Sammi
    Sammi Posts: 598
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    RRP said:
    I ship to Canada on a regular basis and 8 to 10 business days is commonplace! Blame the postal systems, NOT SmokeWare!
    I've been on the receiving end of some of those shipments, never a problem.
    Sudbury, Ontario
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  • Mikee
    Mikee Posts: 892
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    My guess is that the London that is referred to is London, ON.


    I had a goofy FedEx overnight delivery that tracking that made no sense. I was at FedEx and they tracked it; they have a lot more info than you see on the website. The issue was FedEx had more containers than they had planes to haul them.

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  • Terrebandit
    Terrebandit Posts: 1,750
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    I bought a rack from them and it went to the moon and back.
    Dave - Austin, TX
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