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Typical or not typical doesn't go into the equation here. All we're saying is that if BGE really cares about their reputation and wants to build good business practices, they would honor the warranty. Please don't compare garage sale or ebay to Sam's Club. I think everyone is smart enough to understand the difference between garage sale/ebay to Sam's Club. Please compare stores to other stores such as Kroger or HEB or Lowe's or Home Depot. Are you saying the warranty is void also if they're selling it (unauthorized dealer)?4Runner said:Probably because you aren't dealing with a life time warranty. Again, this is very typical. Just need to think of it in the extreme. You buy product X from your neighbor or a garage sale or eBay. Just because it is a brick a mortar store doesn't mean they are authorized. This is partly why they provide their own warranty.Ozzie_Isaac said:I politely disagree. I shop at Costco and disregard the manufacturer warranty. Costcos is far superior. I have a problem I bring it back and they give me my money back or a replacement. That is why I buy from Costco.LadyGT said:I saw that this morning before my post. When you buy a tv, washing machine or a big ticket item, do you go to the manufacturers website to see their warranty? When a customer goes to Sam's Club, you never know what you will find. I have never seen a BGE there, but have seen their competition.
When people shop at a big box store, they take it for granted that their products are fully warranted. If I bought a big screen tv there, I expect the same warranty there as anywhere else because it is a legit and reputable business. Again, the manufacturer should be responsible to sell to distributors with integrity.
I wish the company would explain why it makes a difference where you buy it.
However, it would never dawn on me a manufacturer would not warranty a product because I bought it at Sams or Costco. That would make me angry at the company not the store.