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MikeG

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MikeG
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  • Ace Hardware Online - crap

    I ordered a bag of WGWW using the 50% off one item special that Ace Harware was running the Saturday after T-giving. 

    Being a nice guy I also ordered a 2nd bag at full price so they might make a buck or break even.

    Ace shipped the full price bag and hosed me on the 1/2 price bag. 

    Out of priniciple I spoke with their call center folks 3 times trying to get that 2nd bag shipped, receiving a different excuse each time. "The half price one wasn't in stock at the whse", "It's currently in transit to your store"  etc etc. 

     

    Anyone else have a similar experience with them or did I win the craptacular service lotto? 

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