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How to order

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Monty_burns
Monty_burns Posts: 2
in EggHead Forum
So I need a new hinge assembly, fire box and fire ring.  Why is this the only brand in the world that makes it impossible to buy their crap?
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  • Dondgc
    Dondgc Posts: 709
    edited June 2021
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    Having just had to go to a dealer to get new bands, I understand your frustration. At least I have a dealer within about 20 minutes - you may not. 

    I bought the last set of bands for a large that my dealer had - I understand they are a back ordered item.

    in defense of the dealer system, in my case he was great and insisted i take pictures of an assembled egg so I would not have any issues installing the bands. It was a great idea and very helpful. And took some of the sting out of not being able to order online. 

    But still - it’s aggravating. 
    New Orleans LA
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  • nolaegghead
    nolaegghead Posts: 42,102
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    You can find most of the parts on line (check Amazon, for example) but you're going to pay a premium and forget about warranty coverage.
    ______________________________________________
    I love lamp..
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  • Photo Egg
    Photo Egg Posts: 12,110
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    Really helps to post your general location. But any Ace Hardware can order your parts.
    You might have others on this forum that can recommend a good dealer in your area.
    Thank you,
    Darian

    Galveston Texas
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  • nolaegghead
    nolaegghead Posts: 42,102
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    Photo Egg said:
    Really helps to post your general location. But any Ace Hardware can order your parts.
    You might have others on this forum that can recommend a good dealer in your area.
    Burns Manor, Springfield 


    ______________________________________________
    I love lamp..
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  • Monty_burns
    Monty_burns Posts: 2
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    Another week without being able to order a hinge assembly.  One of these days someone is going to invent a way to get things shipped directly to your house and that guy is going to make billions.
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  • JohnInCarolina
    JohnInCarolina Posts: 30,977
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    Monty_burns said:
    Another week without being able to order a hinge assembly.  One of these days someone is going to invent a way to get things shipped directly to your house and that guy is going to make billions.
    If you meet him, be sure to tell him to sign a bulletproof pre-nup.
    "I've made a note never to piss you two off." - Stike
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  • lousubcap
    lousubcap Posts: 32,385
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    Independent of all the frustration, welcome aboard and enjoy the journey.  Get past this and have fun.  
    Louisville; Rolling smoke in the neighbourhood. # 38 for the win.  Life is too short for light/lite beer!  Seems I'm livin in a transitional period.
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  • ColbyLang
    ColbyLang Posts: 3,429
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    JohnInCarolina said:
    Monty_burns said:
    Another week without being able to order a hinge assembly.  One of these days someone is going to invent a way to get things shipped directly to your house and that guy is going to make billions.
    If you meet him, be sure to tell him to sign a bulletproof pre-nup.
    I’m sure the man didn’t mind giving up half. 
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  • WeberWho
    WeberWho Posts: 11,029
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    Monty_burns said:
    Another week without being able to order a hinge assembly.  One of these days someone is going to invent a way to get things shipped directly to your house and that guy is going to make billions.
    Is the Kamado Joe company worth billions now?  ;)
    "The pig is an amazing animal. You feed a pig an apple and it makes bacon. Let's see Michael Phelps do that" - Jim Gaffigan

    Minnesota
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