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Is the plate setter covered by the lifetime ceramic warranty?

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paqman
paqman Posts: 4,670
edited March 2016 in EggHead Forum
Mine just cracked.... It is still holding together but I don't want to take a chance.  I also noticed an airline crack at the bottom of my egg... Sad times.

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Entrepreneurs are simply those who understand that there is little difference between obstacle and opportunity and are able to turn both to their advantage. •Niccolo Machiavelli
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  • volfan1
    volfan1 Posts: 164
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    I believe the warranty is 3 years. If you're past that, I'd look at getting an adjustable rack from Ceramic Grill Store. That's what I'm going to do once my current PS cracks.
    XL & Mini & knock off medium. Western North Carolina. Formerly Franklin, TN. Formerly in Palm Harbor, FL. 
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  • jhl192
    jhl192 Posts: 1,006
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     3 years on the platesetter
    XL BGE; Medium BGE; L BGE 
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  • SGH
    SGH Posts: 28,791
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    I have been told 2 years. But I'm not 100% certain on that. Just repeating what I have heard. 

    Location- Just "this side" of Biloxi, Ms.

    Status- Standing by.

    The greatest barrier against all wisdom, the stronghold against knowledge itself, is the single thought, in ones mind, that they already have it all figured out. 

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  • Eggcelsior
    Eggcelsior Posts: 14,414
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    3 years 
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  • tgs2401
    tgs2401 Posts: 423
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    Glue it with JB Weld and Egg on......
    One large BGE in Louisville, KY.
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  • hogfan412
    hogfan412 Posts: 75
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    You'll be fine.    I used a broken plate setter for a long long time.   With my adjustable rig and stone the platesetter seems analog in a digital world.
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  • DoubleEgger
    DoubleEgger Posts: 17,186
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    http://www.biggreenegg.com/wp-content/uploads/2011/07/BGE-WARRANTY-2012-final-V.2.pdf
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  • paqman
    paqman Posts: 4,670
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    I could have sworn the dealer told me it was guaranteed for life when I purchased it...  Has this changed over the years?  I see that the date on the document that was posted is 2012, does anyone have prior versions?

    ____________________
    Entrepreneurs are simply those who understand that there is little difference between obstacle and opportunity and are able to turn both to their advantage. •Niccolo Machiavelli
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  • SGH
    SGH Posts: 28,791
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    paqman said:
    I could have sworn the dealer told me it was guaranteed for life when I purchased it...  Has this changed over the years?  

    My dealer told me 2 years. Could have just been a mistake on his part. But reading the info that Double posted above, it says 3 years for the plate setter. Wish I would have known that last summer. I would be sitting on a new plate setter right now =)


    Location- Just "this side" of Biloxi, Ms.

    Status- Standing by.

    The greatest barrier against all wisdom, the stronghold against knowledge itself, is the single thought, in ones mind, that they already have it all figured out. 

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  • pgprescott
    pgprescott Posts: 14,544
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    Ask him. Maybe he will work it out if he told you that. Did it fail ? 
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  • SGH
    SGH Posts: 28,791
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    pgprescott said:
    Ask him. Maybe he will work it out if he told you that. Did it fail ? 
    It hasnt broke in half yet. But it is cracked all the way across. It's just a matter of time before it breaks though. 

    Location- Just "this side" of Biloxi, Ms.

    Status- Standing by.

    The greatest barrier against all wisdom, the stronghold against knowledge itself, is the single thought, in ones mind, that they already have it all figured out. 

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  • pgprescott
    pgprescott Posts: 14,544
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    SGH said:
    pgprescott said:
    Ask him. Maybe he will work it out if he told you that. Did it fail ? 
    It hasnt broke in half yet. But it is cracked all the way across. It's just a matter of time before it breaks though. 
    It's rare they fail without persuasion, but it happens. The reason they limited the warranty on the ps is the fraud. Too bad for those who actually have a failure. I had one break, but I broke it. Hope it works out. 
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  • saluki2007
    saluki2007 Posts: 6,354
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    I would just talk to your dealer. My brothers broke and he had his for 5+ years and he replaced with no questions. 
    Large and Small BGE
    Central, IL

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