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Does anyone from eggquarters read this forum??......

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GenesGrill
GenesGrill Posts: 308
edited November -1 in EggHead Forum
just wondering...if so, I have a suggestion...BGE needs to put out an updated manual/video due to some info is not correct. For one thing, on my egg there is no tab on the upper hinge band like it says on the video. I can also tell now that a bag of charcoal will probably last me a month at best, and I'm not normally a "heavy" griller.....
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  • Parrothead
    Parrothead Posts: 101
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    GenesGrill,
    I don't know if they read or not. I do know that the running joke is for all newbies to use their manual as a fire starter for their first cook. You can get all of your questions answered right here by the fine folks on this forum!![p]Wobbly pops to ya![p]Chris
    Wobbly Pops to ya, Chris
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  • GenesGrill
    GenesGrill Posts: 308
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    Parrothead,
    The comment about being used as a firestarter after mailing in the warranty.....I have heard many times.....wish they would come out with a new DVD and instruction manual.....
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  • stike
    stike Posts: 15,597
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    GenesGrill,
    yeah
    they read it, but they pretty much stay 'hands off' and let the users self-police and dole out advice.[p]they set up the swing-set, keep it maintained, but we play on it.[p]for the most part, too, they are silent on matters. they take note, go away for a while (sometimes a looong while it may seem) and then pop up every now and then with a new product or improvement. rather than make teensy incremental upgrades, to borrow a software analogy,(1.01, 1.02) they sorta issue whole new 'versions', v1.0,v2.0,v3.0 etc.[p]

    ed egli avea del cul fatto trombetta -Dante
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  • Squeeze
    Squeeze Posts: 717
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    GenesGrill,
    New DVD is already out and comes with new Eggs. Our dealer in town has them so I am sure they are elsewhere. I would not be surprised if a new Book will follow the DVD. I am sure we will hear it here if and when it does come out.[p]-Kevin
    Kevin Jacques
    The University of Que L.L.C. ®
    Killen, AL
    www.uofque.com

    Take Your Taste Buds to School!
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  • EddieMac
    EddieMac Posts: 423
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    If they put out a good manual.....and if they put out a DVD......then you wouldn't have any need for this forum.....and if we didn't have this particular forum.....what would we look at a few times per day.....for stress and emotional relief?......So.....throw away the manual....keep reading this forum.....making new friends.....learning new stuff....and otherwise....having a pretty damned good time!![p]Ed McLean....eddiemac
    Ft. Pierce, FL

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  • GenesGrill
    GenesGrill Posts: 308
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    Squeeze,
    Nice to hear about the DVD.....my dealership (as of last week) doesn't have it. What changes did you notice in the new DVD???
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  • Smokin Bob
    Smokin Bob Posts: 239
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    GenesGrill,[p]They shouldn't even go to the expense. They just need to put in a piece of paper pointing them to this forum!
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  • Squeeze
    Squeeze Posts: 717
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    GenesGrill,
    Looks nothing like the old VHS. Has a recipe section, different cook, just much nicer overall.[p]-Kevin
    Kevin Jacques
    The University of Que L.L.C. ®
    Killen, AL
    www.uofque.com

    Take Your Taste Buds to School!
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  • Pick
    Pick Posts: 36
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    GenesGrill,
    I have watched both the video and the DVD, the DVD is updated and contains more information, and shows some guy cooking several different foods, DVD is much better, Later Jason
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  • Essex County
    Essex County Posts: 991
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    GenesGrill,
    I would be curious as to how many people buy eggs without visiting this forum first. I know when I went looking for a new grill and saw this odd looking green thing in a dealer's showroom, I was intrigued. The salesman said something about a "cult" that even had its own website. I poked around on this site and was convinced that the BGE was the way to go. [p]As for the manual, etc... Well, I think the mothership is more focused on production quality.
    Paul

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  • hayhonker
    hayhonker Posts: 576
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    Essex County,
    I stumbled upon the K cooker website first and started to become facinated with ceramics. It wasn't until I began lurking here that my mind was made up that BGE was the way to go.
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  • Nature Boy
    Nature Boy Posts: 8,687
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    Essex County,
    I got my egg before I new about the forum. I bet it's a majority. A ton of folks hear about the egg from other eggers.
    beers!
    Chris

    DizzyPigBBQ.com
    Twitter: @dizzypigbbq
    Facebook: Dizzy Pig Seasonings
    Instagram: @DizzyPigBBQ
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  • Bobby-Q
    Bobby-Q Posts: 1,994
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    GenesGrill,
    You've got mail.
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  • GenesGrill
    GenesGrill Posts: 308
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    Essex County,
    I lurked on here for a few weeks before buying my egg. Actually, the first time I saw one was in Ohio at a campground....the campground's owner had two of them.....
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  • Wardster
    Wardster Posts: 1,006
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    Essex County,
    I cooked on mine for 2.5 years before I found the forum. Several of my buddies had them. I found the forum and showed them. They replied, and still do to this day, "Your weird..."
    Apollo Beach, FL
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  • stike
    stike Posts: 15,597
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    Essex County,
    i am a membre of a few graphics forums, and they often have a counter down the bottom which is very interesting.[p]usually something like "22 members and 375 lurkers are now on-line"[p]wonder how this site would read....
    ed egli avea del cul fatto trombetta -Dante
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  • Wardster
    Wardster Posts: 1,006
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    stike,
    It would be great if they could tag an ip address and have it read X members, y lurkers and z trolls.....
    Apollo Beach, FL
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  • GenesGrill
    GenesGrill Posts: 308
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    Bobby-Q,
    Bobby....just read/replied....thanks! Hope to make it ti Eggtobertfest and get to meet you guys in person....
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  • Dos Huevos
    Dos Huevos Posts: 368
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    wardster,[p]it would just say[p]stike = troll[p]: )

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  • fishlessman
    fishlessman Posts: 32,754
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    Essex County,
    when i saw it i thought it looked like the ultimate weber kettle. i was sold but the store i saw it in wanted to sell me something else. i got on line, ordered it, found the forum and elder wards write up and was prepared for my first cook when i got it.
    fukahwee maine

    you can lead a fish to water but you can not make him drink it
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  • Poppasam
    Poppasam Posts: 440
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    Essex County,I had read the Forum before getting an EGG because my son-in-law had one. We use Eggs to compete with and I am amazed how many folks have EGGS but have never heard of the Forum or a platesetter.[p]Good EGGIN' to ALL,
    Poppasam
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  • GenesGrill
    GenesGrill Posts: 308
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    Poppasam,
    That's amazing when you think about it. Most anyone who can afford an egg has a computer and you would assume that due to natural curiousity they would look up info on their PC about the egg......
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  • trackman
    trackman Posts: 47
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    I live in Tampa and all the convincing I needed was to try the food from two of the guys in my neighborhood who have eggs. I've always been a charcoal / lump guy and that's all the convincing I needed.
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  • Squeeze
    Squeeze Posts: 717
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    Bobby-Q,
    Where's my mail man?
    Kevin Jacques
    The University of Que L.L.C. ®
    Killen, AL
    www.uofque.com

    Take Your Taste Buds to School!
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  • Smokin' Todd
    Smokin' Todd Posts: 1,104
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    136018232_d2e46739db.jpg?v=0
    <p />Essex County,
    You would be suprised. This group at last years' PA Eggfest made pizza all day, amound other foods, and were very knowledgable about the Egg. They even had a real nice set up which included a lot of decorations...and yet never heard of this forum. With all that it kinda suggests that being an Egger is inborn...lol
    ST
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  • Bobby-Q
    Bobby-Q Posts: 1,994
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    Squeeze,
    I thought I owed you a phone call...did I screw that up to?[p]lol
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  • Ironbaugh
    Ironbaugh Posts: 93
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    GenesGrill,
    I bought my first egg 4 years ago w/out checking the BGE forum. The dealer told me I could use Kingsford charcoal. So I did and my first 2 or 3 cooks were lousy. I called BGE-- They said I needed to use lump (what's that I asked?) and to check out the forum. The forum is where I've learned cook and make many friends.
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  • Poppasam
    Poppasam Posts: 440
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    GenesGrill,I always ask if they have internet access and them tell them about the forum and other sites to check. I explain to them that the EGG FORUM is a never ending source of food ideas and if they have a problem it is the place to get several answers. [p]Good EGGIN' to You,
    Poppasam
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  • Poppasam
    Poppasam Posts: 440
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    Ironbaugh,the friends part is as good as the infomation part. Great crowd of folks here.
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  • GenesGrill
    GenesGrill Posts: 308
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    Poppasam,
    Have you heard from John (Egret) recently?? He told me a few days ago he was having computer problems....
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