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Proof of warranty?

kbutler84kbutler84 Posts: 140
in EggHead Forum
Was loading up some lump this afternoon and noticed a crack in my fire ring. I know this is not a big deal, and doesn't really affect the performance of the egg. I also know that it is covered under warranty.

I am curious though, how can I prove that mine is in fact under warranty? My wife surprised me with the egg two months ago, and to my knowledge, we weren't given any type of warranty paperwork. I know the place we bought it from would absolutely remember us being that its only been 2 months, but what happens 5 years down the road? How do I prove my warranty (either to the dealer or the mothership)?

Comments

  • scaryangelscaryangel Posts: 135
    You can go to biggreenegg.com online and register your egg
  • jfm0830jfm0830 Posts: 987
    To prove your warranty information you should do an online registration of your Egg. There is a four or seven digit serial number embossed on the ceramics inside of the BGE lid just above the hinge. Go to the BGE website and use the link for online registration. They'll want your personal information, plus the name of the dealer you bought it from, date of purchase and this serial number.

    Jim
    Website: www.grillinsmokin.net
    3 LBGE & More Eggcessories than I care to think about.
  • The Cen-Tex SmokerThe Cen-Tex Smoker Posts: 18,745
    kbutler84 said:
    Was loading up some lump this afternoon and noticed a crack in my fire ring. I know this is not a big deal, and doesn't really affect the performance of the egg. I also know that it is covered under warranty. I am curious though, how can I prove that mine is in fact under warranty? My wife surprised me with the egg two months ago, and to my knowledge, we weren't given any type of warranty paperwork. I know the place we bought it from would absolutely remember us being that its only been 2 months, but what happens 5 years down the road? How do I prove my warranty (either to the dealer or the mothership)?

    receipt?

    "I believe that life is based on belief-systems. The Way I see it, folks just need to have something that they can really believe in."

    "I believe I’ll have another beer."

    - Hondo Crouch

  • kbutler84kbutler84 Posts: 140
    Great, thanks!
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