Big Green Egg - EGGhead Forum - The Ultimate Cooking Experience...
Welcome to the EGGhead Forum - a great place to visit and packed with tips and EGGspert advice! You can also join the conversation and get more information and amazing kamado recipes by following Big Green Egg at:

Facebook  |  Twitter  |  Instagram  |  Pinterest  |  Youtube  |  Vimeo
Share your photos by tagging us and using the hashtag #EGGhead4Life.

In Atlanta? Come visit Big Green Egg headquarters, including our retail showroom, the History of the EGG Museum and Culinary Center!  3786 DeKalb Technology Parkway, Atlanta, GA 30340.

Mothership comes through...

firebikefirebike Posts: 36
edited October 2012 in EggHead Forum
As some know I just got a mini to go along with medium I had. I "needed" it for camping. Well last weekend while on a trip one of the rivets popped out of the clamp. After contacting the MS they are sending me a new one AND paying the cost of shipping. I was prepared to pay that but man what service. I have never had to make a claim before, but they have come through just as everyone has said.


  • MickeyMickey Posts: 18,746
    They always have done me right.
    Salado TX Egg Family: 3 Large and a very well used Mini, added a Mini Max (I'm good for now). 

  • travisstricktravisstrick Posts: 5,001
    Glad to hear it. 
    Be careful, man! I've got a beverage here.
Sign In or Register to comment.
Click here for Forum Use Guidelines.