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Talk about service!! Another CGS tale.

transversaltransversal Posts: 719
edited 8:32PM in EggHead Forum
When prepping for a cook that contained multiple courses this past Saturday, I had a question about the ideal A/R set-up and component choices. I took a shot in the dark an called Tom at the Ceramic Grill Store for some timely input. While unavailable at the moment, his recording promised a call back as soon as it was possible for him to do so. Thinking that a Saturday call back was a bit much to hope for, I wasn't planning on hearing anything back. Not more than 7-10 minutes later, TJV was on the phone with the solution to my problem.....telling me he'd rather spend his time helping a customer than doing paperwork.

It's really refreshing to find someone in todays world as committed to his business and his customers as TJV is. Thanks, Tom. Keep up the good work.


  • MickeyMickey Posts: 18,738
    It is said over and over: Tom is one of the good guys ;)
    Salado TX Egg Family: 3 Large and a very well used Mini, added a Mini Max (I'm good for now). 

  • transversaltransversal Posts: 719
    Damn good man.
  • ScottborasjrScottborasjr Posts: 3,494
    Damn good man, damn good products ;) :)
    I raise my kids, cook and golf.  When work gets in the way I'm pissed, I'm pissed off 48 weeks a year.
    Inbetween Iowa and Colorado, not close to anything remotely entertaining outside of football season. 
  • smbishopsmbishop Posts: 1,966
    Yep! :)
    Southlake, TX.  And any chance I get,  @ Cowhouse Creek - Gatesville, TX
  • fasteddiemfasteddiem Posts: 212
    Love my AR and Spider! Thanks Tom! Great Stuff!
  • tjvtjv Posts: 3,721
    always happy to help......paperwork is the devil's doing when it comes to running a business.....just can't seem to shake that quarterly task.

    thanks for the nice comments, tom ACGP, Inc.
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