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You really think a Sam's Club employee who doesn't own an egg knows what the warranty covers? There are hundreds/thousands of merchandises in the store. You really think they would know every single item's warranties?jtcBoynton said:How does someone shopping at Sam's Club know what the warranty is? Is it printed on the outside of the box? If they have been researching BGE's they might be aware of the lifetime warranty, but anywhere they learned about it would have included the authorized dealer provision. If they ask the Sam's Club employee, the employee should be telling them of the Sam's Club warranty and not falsely claiming a manufacturer's lifetime warranty (Sam's Club has to well aware that they are not an authorized dealer and I doubt that they would make that claim).