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stlcharcoal

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  • Re: Does it matter how you light lump, bottom or top?

    Heat goes up, and halfway used lump lights faster.......so if you light from the bottom, pour fresh lump on top, you will have a fire faster and hotter than the other way around.  Even you're not adding any, light from the top for low and slows, or from the bottom (through the draft door) for hot and fast.
  • Re: Mowed the lawn!

    I see that Soundcast Melody in the background......those are nice!  I sold about a dozen each of the Outcast, Outcast Jr's, and the Melody's last year.  I kept a Melody for myself since it's the only one with the BT built in.  Man that big Outcast could blast you away though--pretty incredible device, but all the external transmitters and receivers you had to buy were ridiculous.  If they made all that built-in and it said Bose on the side, they would sell the hell out of them.


  • Re: Thoughts on ditching social media...

    I don't mess around with our company accounts very much--not my forte--but on the occasion I do repost something to the company IG page, I'm usually sitting on the excise bike at the gym, or waiting on something where I can't really get to involved with something else.  So, we have about 1000 followers and I'll repost a pic.  Within 5-10 minutes, we have 50+ likes.  Blows my mind that that many people interact with the picture in that short of time.  I suppose out of 1000, that's only 5%, but it's still surprising how many are IMMEDIATELY interacting.  When I got my MBA, it was before social media became monetized, so it was targeting direct mail, email blasts, banner ads, etc and the rate of impressions was always well under 1%.  These response numbers are freakin' crazy.

    I have a buddy that is a blogger with 200K+ followers.  I can't post what he makes for posting one picture on Instagram, but it's amazing.  He'll get tens of thousands of impressions/views, and always get 5-10K likes within 24 hrs.  Instagram = InstantResults for a company.  The stats and data they have for targeting are mind blowing.

    You are being used.......

  • Re: Thoughts on ditching social media...

    I don't have a FB page.....never will.  We have one for the company, but it's not that active.  Same goes with the Instagram account.  They're there for the folks want to find us through that gateway.  But personally, I have no reason to have one.  People I'm friends with call, email, or stop by.  If I'm not important enough for direct communication (or vice versa), then I'm not sure it's really a 'friendship' at that point.  I don't have time to monitor "statuses"--to know what people ate for dinner, where they went on vacation, etc.  It just gets me when someone is surprised I don't know something about them, and they say "well I put it on Facebook!"  Well, out of hundreds of people I know, and all the BS they probably post & I would have to wade through, how am I supposed to find that one fact about you unless I'm glued to my FB account all day, every day? 

    Keep in mind, like ANY of the FREE social media sites, they are there for one reason......TO SELL YOU ADVERTISING.  They monitor your activity on the site, cache all of your pictures/posts, track god knows what on your phone, etc.  Through many algorithms, they display ads, news, people you may know, and more that they think you may like to get you to use the site more.....thus seeing more advertising.  Since I only watch this from the business side of things, let me tell you: It's scary effective and money well spent.

    I guess you could say the same thing about texting or email, but social media has destroyed human interaction.  Small talk is dead since people just stare at their phone rather than interact.  Think about how many cool people you're not going to meet in your life if you're only interacting on a computer with "FB friends".  Moreover, it's like people don't know how to talk to one and other.  I can strike up a conversation with anybody, but over the last 10 years or so, it just seems harder to get people to interact-especially if they have a smart phone in their hand.  When the eyes drop to check the phone, you know where you are on the priority list.  
  • Re: Warranty handling fee???

    They're a great company.  LL Bean is even better as far as returns go. 
    You know LL Bean founder's granddaughter is a republican and big Trump supporter/donor, right?  B)
    I wonder if I could take back any food I didn't eat  before expiration back to Costco for a refund.
    Yes, you can take that back, and yes I have.  I've bought expensive meat there before that has gone bad before the sell-by date (and I always take a cooler & freezer packs--I get the meat LAST and go straight home too.)  Same deal on fruit or other fresh foods that have been bad.  If it's something cheap, no big deal, stuff happens.  But if I'm already taking some piece of clothing that didn't fit for the wife or kids, then I'll take something else.


    I agree whole heartedly about good fair honest customer service, but there are people out there that wear shoes for a year and bring them back? That's dishonest. They take those shoes and shove them down the suppliers throat using the fear of loosing their business as a club over the head.

    I have heard of people buying coats or shoes for their kids and taking them back as soon as the kid outgrows them.  But I taken back kids clothes that have ripped after a few times--dues to poor quality, not something the kid did.  So I take a lot of stuff back there, but I buy a TON of stuff there too.    Why should I be punished for the actions of the bad actors?  I'm honest about it.  I don't abuse it--if something is a legit piece of junk, I take it back.  With their high standards, it shouldn't have been on the shelf in the first place.  The manufacturer is responsible for the quality/longevity and they agreed to Costco's refund policy, so it's not Costco's fault when the returns come in......they knew the risk before they signed on that line.

    If they revise their policy to make it more restrictive, I'm not going to buy near as much stuff as I do there.  I won't quit, I'll just spend less.  I bought my wife's Fitbit from Costco for more money than at Amazon, because I knew if it broke I could take it back easily.  I just bought $1000 worth of interior LED lighting for our warehouse from Costco too (and $300 from Sam's for the exterior.)  Same deal--could have gotten it in bulk cheaper on eBay, but it was more convenient to go pick it up down the street and not have to fight anyone if it turned out to be junk.

    I've never heard of it, but maybe if they find people abusing the policy they should revoke their membership.  Sounds like a bad PR move, but I've had to ask people to stop buying our charcoal.  We can not guarantee a rock-free bag and we're not going to give you a free bag EVERYtime you find a rock.....there's a half pound of extra charcoal in there for that already.  Had someone claim to buy 10 bags, claimed find one rock in the 7th & 8th bag, and wanted a refund for all 10 bags.  Told them to return the 7th-8th bag and the 2 unused bags, but then the store was too far away......wanted a check from me for 10 bags.  No receipt and wouldn't tell me which store they bought them at.  Get lost, not falling for that scam.

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