I had the same thing happen about a month ago along with two large cracks in the bottom half of my large... Took some pictures and emailed them to the mothership.
All warranties go through the same individual at the mothership; can't reca…
I would suggest doing research on the Tel Tru replacements... It has been my experience
That the stems are to long and can interfere with the cook when it is high in the dome.
Just my thoughts; Merry Christmas!
I had my Large and small BGE in the nest for years and it worked out just fine until a big T-storm can along one day and I had enough... so I built this and have never looked back! I always wondered what took me so long!! Go for it!