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Last Active


  • Do most eggs come with an extra gasket? I have had my egg for about 2 weeks and it came with an extra gasket.
  • And the plot thickens.... The more I get into this the angrier I am getting with Hearthside. The title of the website that the grill was purchased is "Big Green Egg Smokers" The Description in the Shopping Cart is "779" "Round - Large Size …
  • and when you click on the top grill (which is the primo) the only thing listed is "779" which could easily be misunderstood as a model #. Still waiting on a callback from Hearthside... Thanks to everyone for the help. I will attempt to keep e…
  • This is some shady business practices. We are circling the wagons and going to make one more call to Hearthside. At this point we are NOT going for an exchange rather a refund or nothing. If this fails, we are going to report them to BGE (I am su…
  • This is exactly what happened. It is highly confusing and the two items appear VERY similar to someone who isn't a fanatic.
  • I agree that it is a great gesture and I wouldn't have said a word to them, but they were under the impression they ordered an Egg. It isn't like they picked this out for me. I honestly feel sick about the situation.
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