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Opinions - new Egg or replacement parts?

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  • Hans61
    Hans61 Posts: 3,901
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    I have a registration question I put into the bge website yesterday- I'll share whether or not I get a response from the mothership / how long should I wait? What's a normal response time?
    “There are three rules that I live by: never get less than twelve hours sleep; never play cards with a guy who has the same first name as a city; and never get involved with a woman with a tattoo of a dagger on her body.”
    Coach Finstock Teen Wolf
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  • FATC1TY
    FATC1TY Posts: 888
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    Hans61 said:
    I have a registration question I put into the bge website yesterday- I'll share whether or not I get a response from the mothership / how long should I wait? What's a normal response time?
    My magic 8 ball says- never. 
    -FATC1TY
    Grillin' and Brewing in Atlanta
    LBGE
    MiniMax
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  • Hans61
    Hans61 Posts: 3,901
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    FATC1TY said:
    Hans61 said:
    I have a registration question I put into the bge website yesterday- I'll share whether or not I get a response from the mothership / how long should I wait? What's a normal response time?
    My magic 8 ball says- never. 
    I have no experience but I hope you're wrong :-)
    “There are three rules that I live by: never get less than twelve hours sleep; never play cards with a guy who has the same first name as a city; and never get involved with a woman with a tattoo of a dagger on her body.”
    Coach Finstock Teen Wolf
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  • bgebrent
    bgebrent Posts: 19,636
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    New Already!  Leave the horse in peace!
    Sandy Springs & Dawsonville Ga
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  • FATC1TY
    FATC1TY Posts: 888
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    Hans61 said:
    FATC1TY said:
    Hans61 said:
    I have a registration question I put into the bge website yesterday- I'll share whether or not I get a response from the mothership / how long should I wait? What's a normal response time?
    My magic 8 ball says- never. 
    I have no experience but I hope you're wrong :-)
    Me too. 
    -FATC1TY
    Grillin' and Brewing in Atlanta
    LBGE
    MiniMax
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  • Ozzie_Isaac
    Ozzie_Isaac Posts: 19,089
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    JB Weld.
    They don’t want a population of citizens capable of critical thinking. They don’t want well informed, well educated people capable of critical thinking. They’re not interested in that. That doesn’t help them. That's against their interests. - George Carlin
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  • girbim
    girbim Posts: 25
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    The picture makes me cringe.  I would probably just replace the base and try to make the firebox last a little longer since several people use theirs in several pieces.  I have the handler, since I have to haul my egg in and out of the shed and over the seal on the bottom of the door.  It works very well.  I do not trust the casters on the nest and will replace them this summer.

    It looks like someone else had the same accident as you with their XL:
    https://minneapolis.craigslist.org/wsh/for/5968893043.html
    Large BGE

    Minneapolis, MN
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  • Mickey
    Mickey Posts: 19,674
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    I would highly recommend a "HANDLER". Have on both and good insurance. 

    Salado TX & 30A  FL: Egg Family: 3 Large and a very well used Mini, added a Mini Max when they came out (I'm good for now). Plus a couple Pit Boss Pellet Smokers.   

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  • fishlessman
    fishlessman Posts: 32,761
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    Hans61 said:
    FATC1TY said:
    Hans61 said:
    I have a registration question I put into the bge website yesterday- I'll share whether or not I get a response from the mothership / how long should I wait? What's a normal response time?
    My magic 8 ball says- never. 
    I have no experience but I hope you're wrong :-)
    keep your paperwork, i dont even think the dealers and distributors have access to that paperwork and 99 percent of the time its them that make the warranty decision. im sure my warranty card was round filed, marketing doesnt even seem to get the info which is strange ;)
    fukahwee maine

    you can lead a fish to water but you can not make him drink it
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  • Vetereggnarian
    Vetereggnarian Posts: 252
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    Buy a new one.

    At the same time, buy a bunch of JB weld, see if you can resurrect the broken one. Because that would be kind of cool.  And you'd have two larges if it works.
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  • NPHuskerFL
    NPHuskerFL Posts: 17,629
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    If your gonna push over uneven ground or large cracks get a running head start. :wink:
    LBGE 2013 & MM 2014
    Die Hard HUSKER & BRONCO FAN
    Flying Low & Slow in "Da Burg" FL
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  • FATC1TY
    FATC1TY Posts: 888
    edited February 2017
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    I see jb weld... I just don't see it being safe st the temps the fire would be in the box.... 
    -FATC1TY
    Grillin' and Brewing in Atlanta
    LBGE
    MiniMax
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  • bgebrent
    bgebrent Posts: 19,636
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    NPHuskerFL said:
    If your gonna push over uneven ground or large cracks get a running head start. :wink:
    Best advice ever!
    Sandy Springs & Dawsonville Ga
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  • GrateEggspectations
    GrateEggspectations Posts: 9,294
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    Just give it a proper burial already.

    For me, piecing together the Egg with replacement parts would be like trying to mend a broken heart - It may look whole, but you'll always know it's been through an ordeal.  

    My vote is to start anew. 
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  • DoubleEgger
    DoubleEgger Posts: 17,186
    edited February 2017
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    Use a couple of small pieces to elevate your drips pans or use as a spacer for a pizza stone. 
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  • blasting
    blasting Posts: 6,262
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    If all you'd be saving is 225, then I'd go new.  You'll get at least 225 parting out the stuff that's still intact.

    Phoenix 
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  • Ozzie_Isaac
    Ozzie_Isaac Posts: 19,089
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    Sell on Craigslist.  Ask $900 obo.
    They don’t want a population of citizens capable of critical thinking. They don’t want well informed, well educated people capable of critical thinking. They’re not interested in that. That doesn’t help them. That's against their interests. - George Carlin
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  • RRP
    RRP Posts: 25,895
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    FATC1TY said:
    I see jb weld... I just don't see it being safe st the temps the fire would be in the box.... 
    I agree! Personally JB Weld is way over rated on this forum. For the broken Humpty Dumpty job the OP would have I would highly recommend a high temperature refractory cement such as Rutland's refractory cement. Not sure where the OP lives but that product is heavy and may cost more to ship than the purchase price. 
    Re-gasketing America one yard at a time.
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  • grussem
    grussem Posts: 120
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    DAAAAAAAAAMN! And I thought I had it bad when I cracked my firebox!
    My YouTube Channel
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  • PirateBill
    PirateBill Posts: 259
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    Another option is to stop cooking in such a archaic and inefficient way and to join the pioneers on this forum (like me) and start microwaving, much faster and convenient. 

    And taste is arguably the same depending on setting of course (i.e. popcorn/defrost)   

    Fight like a man so you don't die like a dog

    - Calico Jack Rackham

    1,000 watt Sharp - 1.1 Cu. Ft. Mid-Size Microwave and one sweet steakager (retail 229$) 

    Scruffy City a.k.a. Knoxville, TN.

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  • pwshine
    pwshine Posts: 48
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    Lit said:
    Maybe email Bruce at BGE and tell him what happened they may work with you a little on the price
    Does anyone have the contact info for this Bruce fellow?
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  • kdink
    kdink Posts: 336
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    Custom logo

     

    Bruce Bohannon

    Customer Satisfaction Manager

     

    770.938.9394 .108  

    800.793.2292 .108


    Big Green Egg

    3786 DeKalb Technology Pkwy

    Atlanta, GA  30340  USA

    b.bohannon@BigGreenEgg.com

    facebook.com/biggreenegg

    www.BigGreenEgg.com

     

    2 Xl's, MM and Forno Bello
    Pizza Oven in Bergen County, NJ
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  • WeberWho
    WeberWho Posts: 11,029
    edited February 2017
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    pwshine said:
    Thanks again to all those that weighed in and thanks to those that suggested reaching out to Bruce. BGE is going to cover, at 100% warranty, the base. All I have to do is get a new firebox and I'll be up and running again. 

    That's great customer service. Kudos to BGE!
    Good deal!
    "The pig is an amazing animal. You feed a pig an apple and it makes bacon. Let's see Michael Phelps do that" - Jim Gaffigan

    Minnesota
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  • RRP
    RRP Posts: 25,895
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    I'm happy for you. This might sit a precedent for others with similar accidents.
    Re-gasketing America one yard at a time.
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  • Hans61
    Hans61 Posts: 3,901
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    Haven't got a responsive email from the mothership yet but my dealer is taking care of me.
    “There are three rules that I live by: never get less than twelve hours sleep; never play cards with a guy who has the same first name as a city; and never get involved with a woman with a tattoo of a dagger on her body.”
    Coach Finstock Teen Wolf
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