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FB 200 question
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XLBalco
Posts: 607
just got mine for a bday present... been trying to hook up the wifi... it has been in "updating wifi" mode for about 20 mins... normal or something else going on?
Comments
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up over an hour updating.. anyone have this issue?
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Updates usually take less than 3 minutes. Try restarting.A bison’s level of aggressiveness, both physical and passive, is legendary. - NPS
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it wont leave that screen. even tried unplugging it and it goes right back to saying updatig
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Try resetting your router. Sounds like it is not connecting to the internet.XLBalco said:it wont leave that screen. even tried unplugging it and it goes right back to saying updatigA bison’s level of aggressiveness, both physical and passive, is legendary. - NPS -
yea still nothing... stuck on that screen. i guess i will call them tomorrow
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Michael will take care of you. FB customer service is phenomenal. Sorry you are having issues. Nothing worse than a new toy not meeting expectations.A bison’s level of aggressiveness, both physical and passive, is legendary. - NPS
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Hi XLBalco,XLBalco said:just got mine for a bday present... been trying to hook up the wifi... it has been in "updating wifi" mode for about 20 mins... normal or something else going on?
I apologize for the problem you are having with your 200. Unfortunately, we need to replace your controller. Please call us at 800-978-9078 or contact us through our website to provide your contact and shipping information.
https://www.flameboss.com/contact
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Thanks. I will call tomorrow.
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And that's how you take care of a customer.
You'll love the FB when you get your new unit.#1 LBGE December 2012 • #2 SBGE February 2013 • #3 Mini May 2013A happy BGE family in Houston, TX. -
MichaelCollins said:
Hi XLBalco,XLBalco said:just got mine for a bday present... been trying to hook up the wifi... it has been in "updating wifi" mode for about 20 mins... normal or something else going on?
I apologize for the problem you are having with your 200. Unfortunately, we need to replace your controller. Please call us at 800-978-9078 or contact us through our website to provide your contact and shipping information.
https://www.flameboss.com/contact
Thanks. I called this morning and left a VM, also sent my info to the link provided above
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