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Well, my BGE adventure is off to a terrible start
Comments
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Agh, very good--we are starting to come about on a new tackColumbus, Ohio--A Gasser filled with Matchlight and an Ugly Drum.
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When you buy a new vehicle, do you check all of the bolts? If the wheel falls off because the lug nuts were loose, it's covered.
You won't have to pay anything, it may take some time and persistence from you, but just explain to them how unhappy you are and the rest of us that have posted. -
THEBuckeye said:DaveRichardson said:If you can get the pieces down to Roswell, the guys at Roswell HW will take care of you. I'm in Stockbridge and I drive to Sandy Springs for my office clinic. I'll make the additional 10 mile trek up there for any needs.
Or give John @egret a call at Hiawassee Hardware if that's closer. Top notch guy who throws a great shindig.
Trust me, I know! Building an office on my side of town now. Planning to have myself a little patio outside for lunch time where I can put a MiniMax from time to time.......LBGE #19 from North GA Eggfest, 2014
Stockbridge, GA - just south of Atlanta where we are covered up in Zombies! #TheWalkingDead films practically next door!
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Sounds like its being handled. Perhaps now we should back off for a bit?
Little Rock, AR
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Ya. John is on it and this will end well for the OP. Shouldn't have required the intervention however.Sandy Springs & Dawsonville Ga
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Yeah sucks we have to flex our muscles around here.
Little Rock, AR
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Hopefully the solution is for the mothership to ship a new dome to the dealer closest to the customer, and that dealer could take a dome off one of their new larges for the customer to come pick up immediately and install--so he can be cooking by this weekend (unless he wants to wait for the new dome to arrive at the dealer--his call)
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Better dealers will have a large dome or two in their inventory.New Albany, Ohio
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@buckeye--even better then
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No one can get away with shid anymore without this new fangled social media crap gettin in the way
1 large BGE, 2 small BGE, 3 Plate setters, 1 large cast iron grid, 1 pizza stone, 1 Stoker II Wifi, 1 BBQ Guru Digi-Q II, 1 Amaze N pellet smoker and 1 empty wallet. Seaforth, On. Ca.
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EggNorth said:THEBuckeye said:
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johnl350 said:EggNorth said:THEBuckeye said:Keepin' It Weird in The ATX FBTX
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johnl350 said:EggNorth said:THEBuckeye said:
I hate it when I go to the kitchen for food and all I find are ingredients!
MichaelCentral Connecticut -
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THEBuckeye said:How many Eggs were assembled for the Fest? Perhaps based on the number needed inexperienced Egg assemblers helped out and simply didn't do it right.
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It would be helpful if everyone would just kind of back off on this. The dealer is very reputable and goes overboard to satisfy a customer......I know this and I'm the one that got this dealership started, so their reputation is quite good; trust me on this! This will be taken care of, the distributor makes the dealer go through the process by the book.
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All this attention.....focuses attention to an area of the egg we need to pay attention to. All I am saying is.....you need to pay attention here.Ellijay GA with a Medium & MiniMax
Well, I married me a wife, she's been trouble all my life,
Run me out in the cold rain and snow -
egret said:It would be helpful if everyone would just kind of back off on this. The dealer is very reputable and goes overboard to satisfy a customer......I know this and I'm the one that got this dealership started, so their reputation is quite good; trust me on this! This will be taken care of, the distributor makes the dealer go through the process by the book.
I met John this week no and he seems like a great guy too. My wife and I talked to him about the Eggfest and pickleball. Next year we'll cook with four children helping! He says we will have a blast. -
egret said:It would be helpful if everyone would just kind of back off on this. The dealer is very reputable and goes overboard to satisfy a customer......I know this and I'm the one that got this dealership started, so their reputation is quite good; trust me on this! This will be taken care of, the distributor makes the dealer go through the process by the book.
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egret said:It would be helpful if everyone would just kind of back off on this. The dealer is very reputable and goes overboard to satisfy a customer......I know this and I'm the one that got this dealership started, so their reputation is quite good; trust me on this! This will be taken care of, the distributor makes the dealer go through the process by the book.
How come the dealer had a change of heart all of a sudden? Well it's due to the customer base and the tight knit community we have here, hushing people isn't going to help anyone's case in the future!XLBGE, MMBGE, CyberQ -
1move said:egret said:It would be helpful if everyone would just kind of back off on this. The dealer is very reputable and goes overboard to satisfy a customer......I know this and I'm the one that got this dealership started, so their reputation is quite good; trust me on this! This will be taken care of, the distributor makes the dealer go through the process by the book.
How come the dealer had a change of heart all of a sudden? Well it's due to the customer base and the tight knit community we have here, hushing people isn't going to help anyone's case in the future!Sandy Springs & Dawsonville Ga -
bgebrent said:1move said:egret said:It would be helpful if everyone would just kind of back off on this. The dealer is very reputable and goes overboard to satisfy a customer......I know this and I'm the one that got this dealership started, so their reputation is quite good; trust me on this! This will be taken care of, the distributor makes the dealer go through the process by the book.
How come the dealer had a change of heart all of a sudden? Well it's due to the customer base and the tight knit community we have here, hushing people isn't going to help anyone's case in the future! -
It will. Good example of employees not getting the importance of customer service. I know, comes from the top... In my business sometimes it just doesn't translate like you imagine. It'll be resolved properly.Sandy Springs & Dawsonville Ga
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bgebrent said:It will. Good example of employees not getting the importance of customer service. I know, comes from the top... In my business sometimes it just doesn't translate like you imagine. It'll be resolved properly.
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bgebrent said:It will. Good example of employees not getting the importance of customer service. I know, comes from the top... In my business sometimes it just doesn't translate like you imagine. It'll be resolved properly.XLBGE
Lewisburg, PA -
egret said:It would be helpful if everyone would just kind of back off on this. The dealer is very reputable and goes overboard to satisfy a customer......I know this and I'm the one that got this dealership started, so their reputation is quite good; trust me on this! This will be taken care of, the distributor makes the dealer go through the process by the book.
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nhk19 said:bgebrent said:It will. Good example of employees not getting the importance of customer service. I know, comes from the top... In my business sometimes it just doesn't translate like you imagine. It'll be resolved properly.Sandy Springs & Dawsonville Ga
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Lit said:egret said:It would be helpful if everyone would just kind of back off on this. The dealer is very reputable and goes overboard to satisfy a customer......I know this and I'm the one that got this dealership started, so their reputation is quite good; trust me on this! This will be taken care of, the distributor makes the dealer go through the process by the book.
I'm only hungry when I'm awake!
Okeechobee FL. Winter
West Jefferson NC Summer
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Jupiter Jim said:
will it take some time to get the customer a replacement dome yes it will but the new free dome will arrive and all will be well.
happy in the hut
West Chester Pennsylvania -
Zippylip said:Jupiter Jim said:
will it take some time to get the customer a replacement dome yes it will but the new free dome will arrive and all will be well.
I'm only hungry when I'm awake!
Okeechobee FL. Winter
West Jefferson NC Summer
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